Room 302 can’t online no wifi signal in room. I need to walk out the hallway to online. I used my own 4G sim card to online. If room 301,303,304 are better. I spoke with their front desk manager Mr. Jason. He said that he will restart the wifi router, but still no signal in room 302. By the way, more than 20 ants in bathroom washing place and the long wood table.
I am so disappointed about the hotel cairns. I have 2 bookings for 4 nights. The first 2 nights i stay in room 206, it is so noise by their restaurant Treasure court. I heard the dishes sound and their staff talking between 7-10pm. I can’t sleep well. Couple customers went to treasure court complain with them. Including china & western customers. I requested room change and the front desk staff said he will change for me on next day and ask me pack up my baggages. The next day after my cruise trip. I went to front desk counter and get my room, but Mr. Jason front desk manager told me that his colleague didn’t leave him a note. So that, he can’t switch room for me due fully booked.
My second booking room 302 can’t online no wifi in room. I need to walk out the hallway to online. I used my own 4G sim card to online.
I spoke with their front desk manager Mr. Jason. But i still can’t online right now. I am so disappointed.
Because the room are too old and too small
The gym very small and very weak air con
真實旅客
2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2017 年 3 月 18 日
只是合格吧
只是合格吧
CHI YUEN
Hotels.com 真實旅客評語
6/10 不錯哦
2016 年 10 月 25 日
close to city center
breakfast is not really good, the room design is easy to affected if the parking space is loudly
真實旅客
Expedia 真實旅客評語
6/10 不錯哦
2025 年 9 月 2 日
Very dated and in need of a renovation. Issues with shower being lukewarm even though it was all hot water and same with the air-conditioner initially cooling down. In summer months that would be hard. Its saving grace is the friendly staff and location, one block from the Esplanade.
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 21 日
john
john,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 21 日
john
john,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 17 日
Someone left a review saying the hotel was like a 1960's horror movie, I think that's being a bit harsh - it's more like a 1970's horror movie! The hotel is Ramada only by name but that was all, absolute bomb site as you arrive at check-in with the pool area under construction and maintenance. The room was bad with paper thin walls and could hear the kid crying in the room next door all night for two nights. Bathroom falling apart, in fact the entire room was falling apart. My last shower when I turned off the hot water, the tap just came off. Place very ordinary and a shame.
Steve
Steve,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 7 日
Don’t waste your money
The place is falling down, there is no pool as it’s getting renovated. Car park is cramped and hard to get in and out off. The under ground parking is used as a storage depot. The bed was 2 singles pushed together and very uncomfortable. The louvres in the room were broken. Construction noise and no mention on their website about the renovations.
Ronald
Ronald,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 30 日
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 21 日
Very convenient spot.
Rae
Rae,6 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 20 日
Very tired not sure if worth what it costs
Overall, the hotel is looking tired and could do with an uplift. We were not made aware that the pool was out of service at booking neither in the run up of our arrival. But the worse part was being woken up by very loud construction equipment at 7:30am!!!
WiFi didn't work properly.
Very nice and friendly staff.
Lucy
Lucy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
The only downside was the shower. The head was terrible. Water was like using a hose to shower. Needs replacing.
Debra
Debra,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 13 日
Disappointing for a Ramada property
Used towel in bathroom, no toilet paper on roll; very light intrusive outside lights; basic amenities; being refurbished but we were in very old part in drastic need of maintenance; gardens unkempt. Very limited onsite parking and no good if you have a large car; most of property only accessible via stairs.