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Mercure Hotel Raphael Wien

4.0 star property
Hotel with 24-hour fitness, near Schönbrunn Palace

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Photo gallery for Mercure Hotel Raphael Wien

Exterior
Bar (on property)
1 bedroom, down duvets, pillow-top beds, in-room safe
Lobby lounge
1 bedroom, down duvets, pillow-top beds, in-room safe
Mercure Hotel Raphael Wien offers an upscale retreat near Schönbrunn Palace. With a library, sauna, and 24-hour gym, you can unwind in style. Stay connected with free in-room WiFi and take advantage of dry cleaning/laundry services, car rentals on site, business center amenities.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Airport transfer
  • Gym
  • Air conditioning
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Self parking
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Car hire on-site
  • Library
  • Front desk safe

Feel at home (6)

  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is $113
$128 total
includes taxes & fees
3 Sept - 4 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 1 Double Bed

1 bedroom, down duvets, pillow-top beds, in-room safe

Studio, 1 Double Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Pillow-top bed
Down duvet
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | 1 bedroom, down duvets, pillow-top beds, in-room safe

Privilege, Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Pillow-top bed
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Pillow-top bed
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds | 1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Double Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Pillow-top bed
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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Leonardo Hotel Vienna Westbahnhof

  • Pet-friendly
  • Parking available
  • Free WiFi
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8.0 out of 10, Very good, 1,002 reviews
The price is $101
$114 total
includes taxes & fees
9 Sept - 10 Sept
Leonardo Hotel Vienna Westbahnhof
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About the area

Map
Wallgasse 23, Vienna, Vienna, 1060

What's nearby

  • Mariahilfer Street - 5 min walk - 0.4 km
  • Wiener Stadthalle - 14 min walk - 1.2 km
  • Schönbrunn Palace - 3 min drive - 2.2 km
  • Vienna State Opera - 5 min drive - 2.9 km
  • Vienna Christmas Market - 5 min drive - 3.5 km

Getting around

  • Vienna International Airport (VIE) - 28 min drive
  • Vienna West Station - 8 min walk
  • Vienna (XWW-Vienna West Train Station) - 8 min walk
  • Vienna Meidling Station - 26 min walk
  • Mariahilfer Gürtel Tram Stop - 3 min walk
  • Gumpendorfer Straße Tram Stop - 3 min walk
  • Gumpendorfer Street U-Bahn - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Peter Pane - ‬6 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Turkuaz Pizza, Döner-Kebap & Pasta - ‬6 min walk
  • ‪Xin Chào - ‬7 min walk
  • ‪Bauernbräu - ‬2 min walk

About this property

Mercure Hotel Raphael Wien

When you stay at Mercure Hotel Raphael Wien, you'll be a short five-minute drive from Mariahilfer Street and Wiener Stadthalle. Guests can enjoy the 24-hour fitness centre, and buffet breakfast is available daily. Also, Schönbrunn Palace and Vienna Christmas Market are within a short drive. The property is only a short walk to public transportation: Mariahilfer Gürtel Tram Stop is 3 minutes and Gumpendorfer Straße Tram Stop is 3 minutes.

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (EUR 16 per day)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1973
  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness centre
  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Here's the breakdown, no surprises

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 35.0 per stay

Parking

  • Covered self-parking costs EUR 16 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Das President
Das President Hotel
Das President Vienna
Hotel Das
Mercure Hotel Raphael Wien Opening June 2016 Vienna
Hotel Das President Vienna
Mercure Hotel Raphael Wien Opening June 2016
Mercure Raphael Wien Opening June 2016 Vienna
Mercure Raphael Wien Opening June 2016
Mercure Hotel Raphael Wien Vienna
Mercure Raphael Wien Vienna
Mercure Raphael Wien
Mercure Hotel Raphael Wien (Opening June 2016)
Mercure Raphael Wien Vienna
Mercure Hotel Raphael Wien Hotel
Mercure Hotel Raphael Wien Vienna
Mercure Hotel Raphael Wien Hotel Vienna

Frequently asked questions

Does Mercure Hotel Raphael Wien offer free cancellation for a full refund?

Yes, Mercure Hotel Raphael Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Raphael Wien?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Hotel Raphael Wien?

Yes. Self-parking costs EUR 16 per day. Parking spaces may be limited.

Is an airport shuttle service offered by Mercure Hotel Raphael Wien?

Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one way.

What are the check-in and check-out times at Mercure Hotel Raphael Wien?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Mercure Hotel Raphael Wien?

No, this hotel doesn't have a casino, but Casino Wien (8-min drive) is nearby.

What is there to do at Mercure Hotel Raphael Wien and nearby?

Mercure Hotel Raphael Wien has a 24-hour fitness centre and a sauna.

What's the area around Mercure Hotel Raphael Wien like?

Mercure Hotel Raphael Wien is in Mariahilf, a short 3-minute walk from Mariahilfer Gürtel Tram Stop and 6 minutes' walk from Mariahilfer Street.

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Mercure Hotel Raphael Wien Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent hotel

Excellent hotel. Good location and very nice staff.
Tsz Yuk, 4-night trip

6/10 Good

Really lovely staff and a very convenient location. Very responsive to my requests when needed. The bed was comfortable but the room itself seemed a bit tired and in need of some TLC. That asides it was a very lovely stay and the staff once again were wonderful.
Joshua, 3-night trip

8/10 Very good

Review of stay

My stay is good, the room is comfortable. The bathtub shower is far too high to get into for a 5 foot 2 lady. Will not be ideal for elderly occupants. Bathroom wall areas especially in the shower area needs demoulding or has to be redecorated. The room price per night is far too high compared to many 4 stars hotels I have stayed in Europe.
Remedios, 6-night trip

8/10 Very good

Convenience Location
Margarete, 7-night trip

8/10 Very good

Fair hotel

Fair quality vs price. Nice and helpful crew. Comfortable room and good location.
Jacek, 2-night trip

10/10 Exceptional

The facility is modern with very clean spacious rooms and friendly staff. The only issue is sound as the doors bang when closed.
Ekaterini, 2-night trip

8/10 Very good

Good.

The hotel is good in general. My only problem was the parking. I asked where to park, but the receptionist said that anywhere on the streets. But as it was a national holiday, all the streets were full. So we had to park 2 streets away. Even if the hotel has garage, we were not offered to use is, however, we would pay for it. For me it's not clear, if the hotel has garage.
Tamas, 1-night trip

8/10 Very good

Problems with the toilets in both rooms, one corrected itself , the other was faulty throughout the whole visit. The room was not as clean as expected, and there was a some dirty ladies knickers left inside the wardrobe .
2-night trip

4/10 Fair

Hotel is not ready for guests

Our room did not have a working television or refrigerator, even though when we booked these were included in the price. Given the heat of this time of the year the refrigerator was essential. The telephone to reception did not work, even though we were given the number to try. For the 'money' don't stay here until the hotel is established. We understand that this is a work in progress but the hotel should not be advertising what it does not offer at the prices it is charging right now. There were and are plenty of other good choices in Vienna for this price.

6/10 Good

Hotellet OK, men jeg er ikke sikker på om det er 4 stjerner værd. Værelse ren, men desværre ikke badeværelse. Skimmelsvamp synlig i badekarrets hjørner samt på fliserne, afløbs dæksel ødelagt, tidligere brugerens lange hår ikke fjernet - simpelthen ulækker. Sidste opholds dag har rengøring taget gamle håndklæder, men ikke lagt nye på plads. Meget smal garage indkørsel - det lykkedes at køre ind i garagen uden skader, med udkørsel kostede mig en ridset bagskærm i venstre side. Morgenmad god - frisk brød, god kaffe, forskellige slags af pålæg, varme retter - alt som det skal være. Receptionister flinke og hjælpsomme - jeg fik problemer med aircondition og det blev fikset rimelig hurtigt. Der var ingen drikkevand på værelser, som jeg troede er en standard på et 4-stjerner hotel.
Piotr, 4-night trip

6/10 Good

Décevant pour un Mercure

Chambre spacieuse mais a l'équipement qui date a besoin de rénovation salle de bains ancienne peu de pression eau baignoire datée clim en panne la dernière nuit avec 32 degrés dehors ! réceptionniste de nuit nous réveillé a 4h du matin et prétend que nous avons fumé dans la chambre et qui s'en va sans s'excuser après avoir quasi forcé notre porte pour vérifier dommage hôtel idéalement placé proche métro a 5mn petit déjeuner copieux et frais garage dispo quoique cher a 20euros par nuit et très très étroit
HERVE, 4-night trip

10/10 Exceptional

A nossa viagem começou na Croácia e terminou em Viena. Chegamos cedo ao hotel e, para a nossa surpresa, nossos quartos já estavam disponíveis, além disso fomos alocados em Chambre privilege. Experiência incrível.
Eliana, 4-night trip

10/10 Exceptional

Luisa, 4-night trip

10/10 Exceptional

Die Zimmer sind an sich sehr schön. Aber man merkt auch gerade am Bad das es schon in die Jahre gekommen ist. Da sollte vielleicht mal was gemacht werden. Trotzdem würde ich immer wieder dort absteigen. Das Personal ist sehr freundlich und hilfsbereit. Das Hotel liegt sehr zentral und öffentliche Verkehrsmittel sind gut zu Fuß erreichbar. Das Frühstück war gut. Alles da was man braucht.
Thomas, 4-night trip

10/10 Exceptional

Top Preis Leistung, Frühstück super, gerne wieder
Martin, 1-night trip

10/10 Exceptional

Zentral gelegenes Hotel ideal für Kurzaufenthalte

Zentral gelegen, gegenüber vom Raimundtheater, mit eigener Parkgarage (nach Verfügbarkeit), freundliche Mitarbeiter beim check in/out, großes Frühstücksbuffet, alles in allem eine sehr gute Wahl für einen City Trip
Gilles, 1-night trip

8/10 Very good

Peter, 4-night trip

10/10 Exceptional

Nice small hotel in a very good and quiet central location.
Andreas, 1-night trip

6/10 Good

Lucas, 3-night trip

6/10 Good

Molly, 1-night trip

8/10 Very good

Alles wunderbar nur das Doppelbett war nicht angenehm mit zwei Matratzen wenn man zu zweit ist.
Adem, 2-night trip

6/10 Good

I bund og grund et billigt og godt ophold. Et råt kvarter trækker ned
Thomas Steen, 4-night trip

8/10 Very good

ÓSCAR LÓPEZ, 4-night trip

2/10 Poor

Sale, bruyant, pas conforme à la description, service médiocre. Je ne comprends pas que cet hôtel ait 4 étoiles. À fuir
Constantinos, 3-night trip

8/10 Very good

Good location terrible breakfast small elevators no restaurant or bar
Maureen, 2-night trip