Lovely hotel . Very small elevator 😊
Nice and bright and staff helpful and friendly. Beautiful restaurant on top with lovely terrace.
Gail
Gail,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月20日
To far out from main attractions.
Staff was uppity.
We had to merge the Expedia reservation with the Princess Cruise reservation so we could stay in the same room and that took over 15 emails. They kept respondin they needed proof from Princess that it was a "superior" room and I had given them Expedia and Princess PDF's showing that both reservations were booked for superior and the person didn’t like it.
I was working with the "white glove" Princess group and they were working in-house with their promotions group and they were not sure of the problem the hotel was having.
Finally came to a head on the weekend, before we were scheduled to dock in Rome, when I sent an email and it came back saying no one was working and to send it to a different email if I needed a faster response so I did. Another person got back and said the reservations were combined into a continuous stay for the same room. I guess the 1st person was trying to fleece me for another $20 euros/night which they stated in an early email.
Then on the last night there I took off my engagement band and forgot to put it back on. Emailed and they said they checked the room and no luck. I remembered that it might have fallen onto the dirty towels in the bathroom on the floor so I responded if they could check with their laundry service. Heck, I find change in mine if I forget to empty my pockets. Well two attempts and they never responded. Bought a new one.
Never stay there again and do not recommend.
Gregory
Gregory,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月16日
This was my family's first time in Rome and had researched fully all options and we settled on this hotel.
Absolutely fabulous in its location, breakfast choices, staff friendliness and additional options including shuttle bus to Spanish steps.
Food in the restaurant was of an exceptionally high quality and standard - totally delicious
GARY
GARY,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月15日
Staff were generally good to very good. Check in/out staff were irritable at best. On checkout staff had no clue what deposit was on my credit card and wouldn’t believe me until I showed them. Restaurant was good but pricey.
Tony
Tony,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月14日
Mary
Mary,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月9日
Getting on the train was very convenient
Lisemelo
Lisemelo,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月5日
Maravilloso hotel, pero se encuentra muy lejos del centro, un inconveniente porque hay que tomar el transporte
Paulina
Paulina,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月4日
Good
Rutvik
Rutvik,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月3日
Atrociously long check-in
Vincenzo
Vincenzo,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年7月31日
Trist prætentiøst hotel, der har kendt bedre dage og gav sig ud for mere end det var, som lå et stykke uden for centrum. Der var shutlebusser med begrænset tidspunkter og det ofte tog lang tid gennem trafikken
Henrik
Henrik,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月31日
Great location
Cynthia
Cynthia,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月31日
We had wonderful stay, special thanks to the receptionist staff member Alex who made us feel very special by offering us an upgrade room and accompanying us to the top bar restaurant where we had a drink.
Anita
Anita,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月27日
Bindhumadhavan
Bindhumadhavan,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年7月18日
Staff were very kind and helpful.
Wesley
Wesley,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月14日
Rafael
Rafael,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月10日
Pessima esperienza
Stanza minuscola. Arrivata in camera ho trovato una brandina buttata per terra accanto al letto e dei fazzoletti sporchi buttati per terra.
Ho segnalato immediatamente, ma non hanno cambiato stanza e segnalato nulla al check out. Ho soggiornato per due notti pagando 500 euro per avere un servizio pessimo e zero cura del cliente. Viaggio spesso ma non mi era mai capitata una cosa del genere soprattutto in un hotel che dovrebbe avere un livello alto di servizi e si fa pagare per tali. Lo sconsiglio e sicuramente non ci soggiornerò mai più.