Warren was great when I checked in. I forgot my ID but he made things easy at check in.
Jose
Jose,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 1 日
Older room setup
Was a okay hotel but not some place I would come back. Rooms are aged. Having a stainless steel sink was weird for bathroom. Bathrooms were small. Otherwise, it was roomy and working area was sufficient. Chair at desk was not comfortable. If I was with kids, the King Suite would fit the bill for whole family stay.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 26 日
Internet was bad but the hotel was full of children that probably were using it up.
James
James,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 19 日
Just ok
The front desk staff were very nice. The room was clean but we found the bed uncomfortable and there was a smell of rotten eggs throughout the rooms and several other guests we talked to also noted the same. The room seemed clean but worn out.
Taylor
Taylor,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 17 日
Service going downhill
I've stayed at this place at least 3 times prior to this visit and I feel like the service has gone downhill. First check in took long and the front desk worker was not every friendly or customer service oriented. She asked for our card for a $20 incidental fee when we already gave her the card for the $50 deposit/incidental fee. I asked why do we have to pay another $20 and she didn't seem to know why just that since I booked through a 3rd party (Hotels.com). I told her i always use hotels.com and never had to pay this fee. She replied "they're always changing things". Then I asked not to be roomed by the elevator or stairs where the doors will be constantly opening and closing and she replied well the elevator isn't working so you will have to take the stairs and your room is by the stairs. Wow. who wants to lug up luggage flights of stairs after a long travel day? I had called earlier in the day to let them know we would be doing late check in and would have appreciated the heads up that the elevator isn't working. I've seen other reviews that the elevator wasn't working but thought nothing of it. Maybe it was just that day kinda thing but I guess not. We were so tired we were not able to get up to make it to breakfast so not sure how good that was. In the past it was ok. They used to offer water and coffee in the lobby and that wasn't there. When we asked about it they said they don't do that anymore 😔. Bed was thin and hard. AC was super loud, had to turn it off.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 14 日
Overall was okay, elevator wasn’t working and asked for towels throughout my whole stay and wasn’t brought any clean ones. Other than that was okay
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 12 日
CARLOS
CARLOS,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 12 日
FaithFuab
FaithFuab,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 29 日
SHINGO
SHINGO,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 17 日
Should NOT be rated 8.2
Because I rarely have time to review anything, I only save my reviews for either excellent locations or absolutely bad ones. I am sad to say this was one of the worse stays I have had in a long time.
Rooms are extremely small and in need of repair. Wallpaper in the bathroom peeling off.
Shower faucet dripped all day.
Beds are hard and you can feel the springs.
Only one elevator working.
No conditioner in the refillable container in shower. Extremely old TV that couldn't handle streaming Netfilx.
Remote Control not functioning even after getting new batteries. Then realized they put old batteries again.
Pool is NOT heated.
Jacuzzi is barely warm.
Overall a bummer.