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Mermaid Waters Hotel by Nightcap Plus

3.5 star property
Gold Coast hotel with golf course and outdoor pool, aimed at LGBTQ+ guests

Choose dates to view prices

Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Outdoor pool, pool loungers
Bar (on property)
Property entrance
Front of property – evening/night
Studio Family | Terrace/patio
Close to The Star Gold Coast and The Oasis, Mermaid Waters Hotel by Nightcap Plus offers a warm welcome with a free breakfast buffet, an inviting garden, and arcade/game room. Relax in the outdoor pool or unwind on the sun loungers while enjoying convenient parking options.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Arcade/games room
  • Car hire on-site
  • ATM/banking services
  • Laundry service

For families (6)

  • Children stay free
  • Daily housekeeping
  • Laundry facilities
  • Arcade/games room
  • BBQ(s)
  • Free self-parking
The current price is $88
$97 total
includes taxes & fees
22 Sept - 23 Sept

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Accessible Studio King

Accessible Studio King | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Accessible Studio King

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Netflix
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mermaid Suite

Mermaid Suite | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Mermaid Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Dining table
Sofa bed
Separate bedroom
Daily housekeeping
Iron/ironing board
In-room safe
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Studio Twin Queen

Studio Twin Queen | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Studio Twin Queen

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Netflix
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Family

Studio Family | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Studio Family

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Netflix
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio King

Studio King | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Studio King

9.2 out of 10
Wonderful
(62 reviews)

Highlights

Soundproofed
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Netflix
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Family Spa

Studio Family Spa | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Studio Family Spa

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Netflix
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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The price is $100
$110 total
includes taxes & fees
1 Sept - 2 Sept
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About the area

Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 17 min walk - 1.5 km
  • The Star Gold Coast - 3 min drive - 2.3 km
  • Gold Coast Convention and Exhibition Centre - 3 min drive - 2.7 km
  • The Oasis - 4 min drive - 2.7 km
  • Cavill Avenue - 8 min drive - 6.1 km

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 27 min drive
  • Varsity Lakes Station - 12 min drive
  • Helensvale Station - 18 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Broadbeach South Light Rail Station - 27 min walk

Restaurants

  • ‪Lonestar Tavern - ‬14 min walk
  • ‪Mermaid Beach Tavern - ‬2 min drive
  • ‪Pastel & Bossa - ‬17 min walk
  • ‪Sogno Italiano - ‬2 min walk
  • ‪Tian Ran Vegetarian - ‬17 min walk

About this property

Mermaid Waters Hotel by Nightcap Plus

Mermaid Waters Hotel by Nightcap Plus features a golf course and puts you a short five-minute drive from The Star Gold Coast and Pacific Fair Shopping Centre. Guests can take a dip in the outdoor pool or grab a bite to eat at Brasserie, which serves breakfast, lunch and dinner. Also, Cavill Avenue and Gold Coast Convention and Exhibition Centre are within a short drive. Fellow travellers love the convenient parking and helpful staff.

At a glance

DONE

Hotel size

    • 104 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Check-out time is 10:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Designated smoking areas
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Children's games

What to do

  • Pool table
  • Free bikes nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • ATM/banking
  • Picnic area
  • Golf course on-site
  • An outdoor pool
  • Arcade/games room
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Brasserie – This family restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Refundable deposits

  • A damage deposit of AUD 200 will be collected before check-in

Renovations and closures

The property will be renovating from 15 July 2025 to 15 August 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for AUD 40.0 per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

This property caters to LGBTQ+ guests.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Frequently asked questions

Does Mermaid Waters Hotel by Nightcap Plus offer free cancellation for a full refund?

Yes, Mermaid Waters Hotel by Nightcap Plus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mermaid Waters Hotel by Nightcap Plus?

Yes, there's an outdoor pool.

Are pets allowed at Mermaid Waters Hotel by Nightcap Plus?

Sorry, pets aren't allowed.

Is parking offered on site at Mermaid Waters Hotel by Nightcap Plus?

Yes, there's free self parking. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Mermaid Waters Hotel by Nightcap Plus?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 10:00 AM. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Mermaid Waters Hotel by Nightcap Plus?

No, this hotel doesn't have a casino, but The Star Gold Coast (3-min drive) is nearby.

What is there to do at Mermaid Waters Hotel by Nightcap Plus and nearby?

Tee off at the on-site golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include an arcade and a picnic area.

Are there restaurants at or near Mermaid Waters Hotel by Nightcap Plus?

Yes, Brasserie offers al fresco dining.

What's the area around Mermaid Waters Hotel by Nightcap Plus like?

Mermaid Waters Hotel by Nightcap Plus is a short 18-minute walk from Pacific Fair Shopping Centre and 17 minutes' walk from Mermaid Beach.

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Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Food
Children
Shower
Parking
Restaurant

What guests liked

  • The property offers a great breakfast experience with many guests praising its quality and convenience. (50 reviews)
  • Parking was easy and smooth with plenty of available spaces. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay
Harold, 1-night trip

10/10 Exceptional

RENO

IT WAS A GREAT HOTEL TO STAY AWAY FROM THE ROAD WORKS FROM BURLEIGH HEADS THE EXTENTIONS OF THE LIGHT RAIL NICE AND QUIET GREAT BREAKFAST STAYED FOR 4 DAYS WOULD STAY THEIR ON MY NEXT VISIT
Reno, 1-night trip

10/10 Exceptional

Friendly staff very clean room excellent buffet breakfast - we will definitely return
Ann-Maree, 1-night trip

10/10 Exceptional

Good rates. Breakfast included was a bonus
Gary, 1-night trip

10/10 Exceptional

Most comfortable bed I’ve slept on in a hotel in a long time!
Kimberly, 4-night trip

10/10 Exceptional

Great place
Pavel, 6-night trip

10/10 Exceptional

Beautiful. picture was like I took it. so close. Not far from beach but still a drive. good food great experience.
Michael L, 1-night trip

10/10 Exceptional

The beds were super comfortable, facilities great, location was perfect and the breakfast was fantastic!
Tanya, 1-night trip

10/10 Exceptional

Nice property, great location, nice clean and comfortable room- will stay here again
Tanya, 2-night trip

8/10 Very good

Comfortable with friendly service
Terry, 1-night trip

10/10 Exceptional

Just stayed one night, but excellent accommodation and service. Had dinner in the hotel, very good
Margaret, 1-night trip

10/10 Exceptional

Very safe and excellent place to stay nice customer service from team.
RITESH, 3-night trip

10/10 Exceptional

Cool environment, great breakfast.
Matheus, 4-night trip

10/10 Exceptional

The staff were friendly and courteous and went above and beyond. My friend and I lived our room.
Brooke, 1-night trip

8/10 Very good

A great option when you visit the Gold Coast for a weekend
GABRIEL, 2-night trip

10/10 Exceptional

Convenient location; excellent bistro; breakfast included; friendly & helpful staff; excellent room. Need a car to get to main attractions.
Howard, 1-night trip

10/10 Exceptional

Hotel is in a great location, good parking, great room and clean
LYN, 1-night trip

10/10 Exceptional

Clean and very comfortable well located. The included breakfast was excellent.
Benjamin, 2-night trip

10/10 Exceptional

Only one night extremely good and excellent value for money
Patricia, 1-night trip

8/10 Very good

A clean and very hospitable place.
Anselm-Zixton, 2-night trip

10/10 Exceptional

Great stay. Recommend to everyone
Aziz, 5-night trip

8/10 Very good

Decent Coffee

Wrong room at 1st, but changed straight away, service was great. Breakfast was very good. Coffee was good.
tristan, 1-night trip

10/10 Exceptional

I always stay this hotel. Only I am not happy with dinner. Quality of food was not good. Rest all good
Tariq, 1-night trip

10/10 Exceptional

Great place will go again
Paul, 1-night trip

8/10 Very good

Nice place

Our stay was fantastic, the location was great, and the food was delicious.
Elizabeth, 1-night trip