2/10 不太好
2024年10月29日
Will not be back
My wife went into labour 2 days into a 4 night stay and I was unable to get a refund when asking to checkout early. This policy wasn't evident at the time of booking. When I politely asked the front desk for a refund/credit or any alternative they pointed to a handwritten sign on the wall that said "no refunds." The adult in charge spke another language and was using a child as a translator, so communication was very difficult. I prioritized my family over this refund or any kind of resolution but will not be back and would strongly advise against staying here.
Thomas
Thomas,4 晚商務旅行
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