Was well and truly looked after by the staff. I love coming to the Royalton in Grenada. Every time we visit the island, we always stay there; no other hotel is like it. Absolutely amazing!!
Stephanie
Stephanie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Eduardo
Eduardo,8 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Wendy
Wendy,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Jewel
Jewel,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月25日
Stephanie
Stephanie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Anne-Marie
Anne-Marie,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月15日
bachan
bachan,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Peter
Peter,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月27日
My experience
Overall our stay was good even though we didn’t like the location of our room- ground floor.
The food and variety/options were excellent.
Hooks needed for hanging towels and robes.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月25日
Hotel is nice, front desk staff need training and be more understanding towards guests, specially if they’re making you wait 3 hours for a check in after 3pm. Got to my room at around 6:30pm after checking in at 3:15pm. Other than that situation rest of staff was nice and polite and the stay uneventful.
anibal
anibal,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月14日
Save your money and your time.
Do not stay here and do not use hotels.com!! The front desk staff is absolutely horrible. My reservation was messed upd because hotels.com only listed me on the reservation, so I had to pay additional for my husband. But then the front staff said I didn’t pay for the hotel at all. Corey at the front desk was no help. Jade however was thank goodness. But it took two hours to check in. The rest of the staff was friendly. The food was mediocre. The buffet was fine, but the French restaurant was terrible. The entertainment was lackluster.
Jassmine
Jassmine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月24日
David
David,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月19日
This is not a 5 stars resort. The food is below average. Poor choices and a very restrictive menu.
Front desk personnel needs training as to how to properly treat a customer.
Carmen
Carmen,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月18日
Torrey
Torrey,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月18日
Slow and inefficient Check in and Check out process. Vegetarian options are extremely limited and poorly made
Kavita
Kavita,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月17日
Wissam
Wissam,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月13日
Hakeem
Hakeem,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月12日
Gary Antoinette
Gary Antoinette,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月11日
Complaint
Experience at Royalton recap first when we arrived around 1pm they allowed us to check in early we were excited just to be disappointed because when we got to the room we realized that this wasn’t the room that we actually booked. They gave us a king bed when we booked a double bed luxury room. We called the front desk and they told us they didn’t have any more of those rooms available we were annoyed that they didn’t even have the courtesy to let us know. However, they did look into it and provided us an updated room with two double beds and an ocean view. While we waited for the room to be prepared, we went to the buffet to have lunch. The buffet food was trash and didn’t have much variety or choices of food. When we finally got to the new upgrade room we were surprised to see that the room wasn’t maintained as most Royalton resorts are. The paint was chipping, there were black scuff marks on the walls. There was a hole in the bathroom.That night checking the beds we noticed these little tiny bugs on my bed at least 10 of them. I had to kill them by now it was around 3 AM and I didn’t want to call the front desk to have us switch rooms again. First thing in the morning I called the front desk to let them know that I would like new sheets and pillows from housekeeping, but the person didn’t show up until six hours later. Even up until the time of departure I called and asked for a bellboy to come get our luggage because we were on the 3rd floor and it was raining NOONE came
Katrina
Katrina,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月9日
Close to the airport, friendly staff , drinks options were good. I didn't enjoy the food at the Italian restaurant though, but the waitress was very pleasant and accommodating .
Ruth
Ruth,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月5日
Aaron
Aaron,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月4日
Sadya Sadeeka
Sadya Sadeeka,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月3日
Boring resort and no activities for families and kids!
Food is not good and not a lot of veriety.
Would not recommend for Familes and kids
George
George,15 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月3日
The staff was very welcoming and friendly. Our rooms were clean..