Overall our stay was good for the price. I stayed here because I am a loyal BonVoy member.
Rooms: It seems like the room is only partially updated and some repairs were poorly done.
Bathroom: Again, partially updated. The sliding door was very heavy so be careful as I nearly tore off my nails. The sink and mirror seem updated but the floor and baseboards were old and appeared dirty. In the shower, the faucet knob kept falling off .. it was quite heavy so we had to be cautious in the shower.
Restaurant: breakfast selection was good. But dinner and evening snacks limited. After a day of drinking wine, we found ourselves walking to the nearest fast food place.
Happy hour M-F (4-6pm) - great deals and snacks that would have also liked available from 9-11pm for example.
Wine hour 5-6pm: complimentary in the lobby which was very nice.
S’mores from 6-7pm: we didn’t do this but great if you have kids or a sweet tooth.
Pool: We enjoyed the pool and never had an issue getting a spot. There were lots of areas with shade. Drinks and pool side snacks are also available.
The courtyards were fun.. cool activities to keep you busy with fire tables.
Staff: we had mixed experience on this. We had good experience for the most part but restaurant staff and servers were not friendly on a few occasions.
Overall it was a good visit. While the hotel was full, it didn’t feel crowded. Compared to other BonVoys I would give it a 3.5/5 stars
真實旅客
4 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月1日
Needs an updare
Door of fridge was broken, found clothing of previous guest in the closet, noisy, we hear kids in next room, carpet old
Antonio
Antonio,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月21日
I was charged for things I'm not sure if. When I asked the front desk what the charges were they were not helpful and didn't know. The bar tender ignored us when we asked for a drink on Tuesday night so after waiting 15 minutes we walked away. Hmmm... very weird, they said we would get a $30 credit each day if we ate in their restaurant but I have yet to see our $90 credit. Probably won't go back to this hotel.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月17日
Dong Ju
Dong Ju,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月15日
Very good staff and good property
We celebrated our daughter's 21st bday here. The front desk manager Te'Joni Williams and her staff made sure that our daughter had a great celebration. Appreciated their efforts and attention to details.
Rahul
Rahul,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月4日
Matthew
Matthew,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年8月28日
Cold shower for one whole day, and courtyards were dirty.
Michael
Michael,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年8月28日
Loved our stay! The staff at the front desk was always helpful and quick to answer any questions. Great facilities. Would stay again unless we wanted to be in town.
AnneCatherine
AnneCatherine,3 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年8月26日
Mike
Mike,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
Second year staying at this hotel. Love it!
Arlene
Arlene,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月23日
Nice and quiet property with a friendly staff.
Brian
Brian,4 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月19日
Liked this property; would come back and stay.
Danette
Danette,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月16日
Such a beautiful property with the best crew! Would definitely stay again!!
Shamaya
Shamaya,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月12日
ono
ono,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月6日
Extremely loud on all sides. Above, outside window and in hall. Was loud around the clock so barely slept both nights. Felt like the room had zero sound proofing. AC did not work so room was very stuffy and uncomfortable. Decent amenities and clean but would not stay here again due to noise level.
Jenny
Jenny,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月5日
A little rundown in our room (chiiped woodwork, bathroom door didnt close properly. Patio courtyard areas dirty. Front desk clerk at check-in not particularly helpful or friendly, but after that everyone was great. WISH THERE WERE BETTER TRANSPO OPTIONS TO DOWNTOWN BESIDES UBER.
Lisa
Lisa,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月29日
Restaurant was "average" with not many selections.
Barbara
Barbara,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月28日
Great location. Wonderful staff.
Marc
Marc,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月28日
Mahendran
Mahendran,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月26日
Loved staying here! My husband and I also got to enjoy the SpaWell and it was fantastic. Staff and service were friendly. You also receive a $30 a day credit to spend at the hotel which was awesome so we used it for breakfast. Definitely coming back!
Arelie
Arelie,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月26日
Nathaniel
Nathaniel,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月23日
Property was great, amenities were great.
Louise
Louise,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月22日
Great experience
Blossom really made a great first impression for your hotel. So friendly and warm personality. Rooms were clean. Beds comfortable.