First off, Hotels.com you had false advertising for this hotel and room on your website. Nothing shown on the website looked like the outside or inside of the hotel. For the room I was supposed to have with a king sized bed, it’s was supposed to be spacious and have a couch in it and the hotel told me they didn’t have any room like that. I had to switch rooms 3 times upon arrival! The first room’s toilet didn’t flush, the second room smelled like someone smoked in it and it’s supposed to be a smoke free hotel, the third room was dirty and had confetti on it like it was never cleaned! I argued with the front desk about this and Hotel.com, for you guys to only credit me $50.00. I stayed because I had plans to get to, I called for towels the next day, no one came, I walked down the hall with my dirty towels and my trash to ask housekeeping for some and she said she didn’t have any but would bring some soon as the laundry was finished I left for a my plans only to come back here were no clean towels. I had to go downstairs to get some. I had to do the job of the workers and I didn’t get paid or discounted more for all these inconveniences! I was discussed and disappointed by the Hotel and Hotels.com! I will be writing a bad review for both of you on social, Yelp, and Google Review! I’ll never stay at that brand of hotels again and I’ll never use Hotels.com again either!