棕櫚泉溫德姆飯店

My room was not as clean as it usually is! The bathroom toilet seat cover was dirty, the fixtures were dusty & the shower was not very clean and the facets in the shower were broken! The water from the tub took forever to drain and the toilet didn’t flush all the way clean! I usually have a great room & it always feels clean but this time it was not to the standard I’m accustomed to when staying at this hotel!

It was a great place to stay and I felt safe. All the staff were friendly and very helpful. I will be staying here again

My only complain is that I ask for a robe, and I was told no, because of Covid, reason, sanitation. Bedding and towel need to be sanitize to, and that was not a problem. In my reservation said robe, so I didn’t bring one. I had to go and purchased one.

Except parking price the rest is fine. I think $15 per night is sufficient.

Check-in was very quick and easy. We got exactly the room we paid for. It was clean and in good condition when we arrived. The hotel was well-maintained. There was hand sanitizer spread around all common areas of the hotel as well as reminders to stay masked. The hotel is very close to coffee and downtown Palm Springs.

The hotel was OK. It's showing its age and does not have many amenities that new properties provide. The staff weren't very friendly and I didn't feel there were any attempts to fulfill simple requests. COVID rules are in full effect however, there hasn't been any adjustment to costs passed to the visitor. eg We paid for parking, where we selfparked (valet unavailable), in an uncovered spot (in the desert sun) then carried our own bags to and from the lot to the hotel (no bellhop).

Limited housekeeping on request only, no open bar or food during week. Employees that were working were pleasant but overworked.Trash in hallways. Charge for self parking. Should be included in room price! Just another hotel ripoff!