This hotel has some of the most friendly staff I've encountered in my travels. I wouldn't consider this to be a five star hotel but the charm, the staff, and the building itself bring you back to a former time and allows your imagination to flourish.
Side note: This hotel has a reputation for being one of the most haunted hotels in New Orleans. Especially the ninth floor and one particular room on the third floor. We didn't experience any activity (RM 918).
Most of the staff is unaware of it and we had a great encounter with the Chief Engineer who also told us he's never experienced anything and I'm sure he's been to all the nooks and crannies.