Slide was being worked on, we called the day of but they didnt mention it. The whole reason. Why we booked the place. The pool was half filled which was weird. So standing in the pool the water only came up to your thighs. The hotel allowed a big group outside by the pool by Tower 2 around 10-11 to be very loud, yelling and screaming until 2am. We finally couldnt take anymore and had to call down. We had to be up at 6 am so barely got any sleep. All the employees were very nice and the place was clean. Unfortunately, wont stay again.
Kyle
Kyle,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 16 日
Jimmie and Adrienne
Jimmie and Adrienne,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 16 日
Ken
Ken,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 15 日
Rebecca
Rebecca,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 15 日
Ashley
Ashley,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 14 日
Great. Period.
The staff are professional and friendly and checkin was easy. The property itself is in immaculate condition due to recent upgrades. Pool, gym poolside bar, and a Starbucks all right there. On site restaurant options are very nice, especially The Venetian Chophouse.
Dennis
Dennis,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 13 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 12 日
Kenneth
Kenneth,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 11 日
Good stay, can be better
The Royal Caribbean Hotel is a nice place to stay with clean rooms and very good customer service. Staff were friendly and attentive, which made the experience enjoyable. That said, there are a few areas that could be improved. The pool bar closes too early and extending the hours would make it more convenient for guests. The pillows weren’t very comfortable and could be upgraded for a better night’s sleep. Also, the transportation schedule could be expanded with more frequent times to theme parks and transportation options to Universal Studios to make it easier for guests to get around. Overall, a good hotel with potential to be even better with a few small changes.