We planned a romantic getaway for Valentine’s Day. When we arrived our room was freezing cold. We had picked up food to have a romantic dinner in our room. We tried to wait and see if the heater would eventually warm up, but it did not. We had to block the heater with a coat, to block the cold air coming out. When we couldn’t take cold any more. We called and requested a didn’t room. Dining in a cold room, and then having to pack up and move to a different room, kind of put a damper on the experience
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月8日
KISHA
KISHA,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月23日
Quick stay that was clean, quiet, and relaxing.
Tina
Tina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月20日
Nice, clean hotel. Pool was nice too. Left too early for breakfast, so can't comment on that. Will stay again!
Amber
Amber,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月28日
Good stay good service
Gary
Gary,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Samuel
Samuel,1 晚旅行
Orbitz 真實旅客評語
2/10 不太好
2024年11月18日
Lucinda
Lucinda,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年11月7日
No TV service
Was originally told maintenance would come to look at it.
4 hours later went to front desk and was told it’s been out since Friday. Possibly would be fixed by Sunday morning. Sunday it wasn’t fixed yet so bought suggested cable to go from iPhone to hdmi ($50 ) only to find out no way to adjust volume ( max only ) and connection timed out ever few minutes.
So no Sunday football
For the hotel brand and price point extremely dissatisfied.
Towel rack by sink falling off the wall
2 towels 2 hand towels and 2 wash cloths and no floor mat for a reservation for 2 adults
Larry
Larry,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月31日
Joshua
Joshua,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月25日
Disappointed
There wasn’t any food for breakfast. They were out of everything. I had my 90 year old father there and I couldn’t get him anything for breakfast.
Juanita
Juanita,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月13日
I expected my room to be luxury and smell good. My fridge did not have a freezer and I wasn’t pleased with my shower at ALL.
Marketta
Marketta,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月8日
Jingyun
Jingyun,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月3日
Our soap was open and used in shower, body was empty. Tried to call front desk and just rang, no answer. We stayed the night for the Akron Marathon and were awoken at 3am by loud music and yelling from the parking lot. Tried to call front desk with no answer and the yelling continued outside for at least 30 minutes. Could not fall back asleep and we were concerned. No one at front desk in morning to talk to and only had a phone number listed to check out.
Holly
Holly,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月27日
You canceled my reservation and when I arrived you were sold out. I pre checked in and when I arrived there wasn’t a room.
Katherine
Katherine,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月22日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月22日
Great service, clean rooms - no complaints
Ciera
Ciera,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月16日
Molly
Molly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月16日
Everything was clean and the staff were super friendly!
Monica
Monica,1 晚家庭旅遊
Travelocity 真實旅客評語
6/10 不錯哦
2024年9月2日
Thomas
Thomas,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月1日
The room was not very clean. The bedding was deplorable. Air conditioning was sub-optimal. There was water leak in the room. The bath tub had random drill holes in it. The soap / shampoo containers were empty.
Abhay
Abhay,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年8月28日
Mold in bathroom. Rusted door frame in bathroom. Stain on couch that grossed us out. No breakfast. Room was crowded because of a goofy curved couch and humongous ottoman. Wouldn’t stay there again.
Jeff
Jeff,2 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年8月26日
Needs updating and cleaning. The ceiling was leaking in the lobby- right in front of the television. The shower had mold. The toiletry bottles were empty.