The hotel was comfortable, but they charge you for everything. They charge you daily for parking, and for breakfast. They have a breakfast buffet option that costs $24 per person, but the breakfast is the same food you could get at any hotel for their continental for free. We would have been ok, but their food was cold and they had no warmers to keep the food fresh. We were extremely disappointed. The only plus was the pool.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 16 日
Dan
Dan,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Felix
Felix,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Fantastic accommodation, all staff were pleasant and fantastic to deal with. Location was great - close to shopping, Balboa Park, Old Town San Diego, Seaworld. Will be staying again soon!
Brian
Brian,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
Overall, the location is great - easy to get to many attractions in San Diego as first time visitor. It was great to get warm messages from the hotel before and after the stay, and service is great as expected. the amenities are pretty generic. Outdoor pool is nice.
However, the physical state of the hotel does not meet the Sheraton standards that I am used to. Overall outdated design and finishes, and furniture, which is unfortunate. The management should really consider updating the hotel interiors as well as culinary offerings to better serve consumer's expectations.
JinHwa
JinHwa,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
Estadía confortable
Estuvo bien 👍
LORENA
LORENA,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 13 日
Amazing!
Chidinma
Chidinma,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 13 日
Great location, not great parking
The hotel itself was more than fine, but after paying a fairly hefty fee for parking we were disappointed that hotel garage was full (cars from people at a conference) so we had to find a spot in the overflow parking. Not horrible, but not as convenient as we expected.
Michele
Michele,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 13 日
Mucho ruido en la habitacion
El aire acondicionado hacia mucho ruido toda la noche que no te dejaba dormir, el costo del estacionamiento es excesivo , siempre lleno y te tenias que estacionar retirado del hotel y ellos no se hacen responsables si algo le pasa a tu vehículo, pero si te cobrar el estacionamiento.
Jose f
Jose f,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Outstanding!
We were in town for a concert so we didn’t stay long but we wish we could! The hotel was very nice and we received excellent service. Just perfect. The room was very clean and comfortable. Check in was very smooth with no issues whatsoever. The location was perfect! And the price was reasonable. We’ll be back!
Shani
Shani,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Alonso
Alonso,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Ramon
Ramon,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 11 日
There were ants in our room and someone set up a loud fan infront of our door that was tremendously loud.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 11 日
Spring mattresses still?
Non working in room coffee maker. Plugged tub during showers. Worst are the beds! Springs older style mattresses are past their prime. Noisy mattresses.
brian
brian,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
August 2025 trip
It was a great stay as always. All the staff are very kind, and I enjoy the pool.
Mario
Mario,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 9 日
Fernando
Fernando,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 8 日
Lack of Communication and professionalism
Upon arrival, front desk was welcoming. House keeping was amazing and cleaned the room daily. My biggest complaint is not being notified verbally that parking is charged daily. We checked out and explained it to the front desk. The front desk made it seem like it was our fault and had a friendly attitude change to not so friendly. It sounds petty, but these are things that should be explained upon arrival or online. I don’t want to be hit with an almost $200 bill for a 5 night stay without proper notification. Then to make it seem like we should have known and only charging us “Two nights of parking instead of the full five as if you are doing us a favor. Not professional and should be addressed.
真實旅客
5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 8 日
Lorena
Lorena,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
I enjoyed this hotel; it was very nice and clean. The only downside was that the bed was hard. Otherwise, it's a very nice hotel.