I had booked a room with City view - in principle this hotel don't have that.
They gave me a room higher up - with better view.
I were told at check-in that the hotel have 7 restaurant - nobody told med that the 3 were under renovation, so only 4 was available. So I have to go my self to find out that the two I had searched out both Wewe closed.
I ended up in the Buffet - huge assortment, but at best all the +20 dishes I tasted were tasteless.
Henrik
Henrik,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
Second thoughts… maybe not thanks!
The hotel offers various facilities
But will need some renovation as other hotels in the ateac4/5 stars are in same price. Breakfast room is extremely crowded and smelly, too small for the size of the hotel. (Room numbers to tables) and spa allocated outside the hotel . Next time will rethink to book to a different place . Staff extremely kind .
Anastasios
Anastasios,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月15日
5 star in Colombo central
We are at the end of our private tour of Sri Lanka. We booked all accom from Australia. The most consistent service issue across all accommodation regardless of price point or star rating is the inordinately slow service! Whether drinks or food slow service is endemic across Sri Lanka and unfortunately the cinnamon grand is no different. Staff always try to be helpful however this is the first hotel experience where staff seem unhappy. Just to be clear what we are talking about is the time taken from placing orders to delivery. Younger staff seem to be unsure of their function. Even the pop up crepe and waffle station took so long between preparation and delivery that the crepes were cold by the time they delivered. The hot chocolate was excellent!
Don
Don,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月1日
Good hotel, but it is old. Too much noise from renovations. The service is excelent as is the food.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
Dohun
Dohun,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月30日
Tommi
Tommi,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月11日
harsh vardhan
harsh vardhan,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月31日
Samuel
Samuel,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月28日
Great trip Cinnamon Grand Colombo
Strict security just before entering the hotel ... And greeted by an elegent atmosphere at the lobby... Check-in process is smooth, staffs were all friendly and speaks good English... Drinks were also served during check-in... Rooms are overall clean ... Except for some stains on the mattress... Covered with the protector so not much of an issue...
Breakfast were good and have a wide variety of food... Salads, cold cuts, breads and pastries... Western eggs and bacon, asian, local cuisine.... Egg counter is just beside the pool...
Highly recommend for business and short family stay...
Will definitely come again
Samuel
Samuel,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月27日
Jeyantha
Jeyantha,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月26日
The guest service was awesome, the room was clean and comfortable. The restaurants were really good and my favorite is the seafood restaurant, Lagoon.