Cleanliness could not be faulted. The bed was very comfortable. I felt there was a lack of food choice after 10 pm and a member of staff was a little off hand when telling me what was available. Both lifts weren’t working when I was due to check out so I used the service lift. I was on the 12th floor. The kettle in the room didn’t turn itself off. A mini fridge would have been good to keep the water cool and not enough tea and coffee and milk was provided. Otherwise it was an excellent stay !
Alison
Alison,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
Lucas
Lucas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Great location
Lovely and clean, in a great location.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Karl
Karl,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Kelly
Kelly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Julie
Julie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Rebekah
Rebekah,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 13 日
You advertised free parking but we had to pay
Marcelle
Marcelle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 27 日
Good business hotel
A perfectly good hotel. The one irritation is the lifts which are slow and not sufficient for the number of rooms.
Duncan
Duncan,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 27 日
Theodore
Theodore,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 26 日
Paolo
Paolo,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
Martin
Martin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
The staff were fabulous. We were put in a assisted access room. Which we did not request. Lamps did not work. Our aircon did not work unfortunately and so i had to request a fan at 3am as too hot to sleep.
The maintenace team came to the room the morning after and could not fix the problem so we were moved to another room.
The aircon in the new room worked, yet the tv did not. Again we had maintenance take a look and it was not fixed.
At least we slept that evening.
The rest of the stay was good.
Joanne
Joanne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 20 日
Lee
Lee,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 20 日
Check in okay. No perks or anything offered at check in and no mention of Hilton honours.
Opening the door the room had a horrific smell. Like an old foist smell mixed with chemicals and generally state odour.
I called reception who said they’d send someone from housekeeping. On closer inspection of the room it had clearly not been cleaned. Dirty and hair on the bedsheets. Black hair handing from the chair and all over the carpet- I’m red. Something smeared all over the chair leather, mould and scum in the shower. Bed sheets not even tucked in.
After 15 minutes someone came from housekeeping, basically said there was nothing she could do, we can’t open the windows to air the room out so just call reception to get a new room.
Called reception and told them twice what house keeping had said. Clearly wasn’t listening as he just kept saying wait for housekeeping. Then hung up on me. Great.
Called back and was told they would try to find a room but couldn’t tell me how long it would take. Told them, as I had discussed at check in, I was in a rush and now had only 30 minutes before I had to leave the hotel for a black tie event. She said she still couldn’t let me know and they’d call me back. I asked her if I was suppose to start getting ready or wait? I was then put on hold for another 5 minutes and eventually given another room.
This one was marginally better and looked like it had actually been cleaned. Actually had a card in there to tell you who cleaned it…other did not.
Laura
Laura,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 18 日
Staff were so friendly and helpful, especially at breakfast. Good location. Would likely stay again if I’m in the area. Only criticism is when you first enter the hotel, the air freshener in the lobby is far too strong. I have asthma and really found it hard to breathe. The “pleasant” smell was far too overpowering and actually smelt bad as a result. Less is more.
Emily Jane
Emily Jane,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
I was very impressed.
Big twin beds
Excellent breakfast
Overall quality
Emma
Emma,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
Great location, rooms are nice, big and you can open the windows. Refurbished decor throughout, doesn’t look great from the ground floor or outside but lovely hotel once you’re inside and a brilliant breakfast too.
Leanne McPhee
Leanne McPhee,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 7 日
Nice hotel. Great location from station. Breakfast 8/10. Staff training poor. Young staff need help to learn better customer service, bar skills, food service skills.