Room was fine, had an issue with booking and check in which made me miss my planned event
Willie
Willie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 30 日
Super nice
Vanesa
Vanesa,4 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 11 月 30 日
I travel often and this by far was one of the worst hotel experiences ever. I was not able to get reat because there were groups of children banging on my door and other’s doors as a prank. There were loud the entire night. I called down to the front desk 3 times and went down once to soeak to the front desk clerk. Security took about an hour to come up. Also, I was given the wrong room. I did not book an accessible room but was placed in one. I was told they didnt have what I booked. I asked for an upgrade due to the inconveniences and was denied. I will never book here again. It was a waste of money
tamarrah
tamarrah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 29 日
Everything was amazing
youselande
youselande,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 28 日
Nice big place
Roxie
Roxie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 22 日
Yes
John
John,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 22 日
Yes fresh
Rolanda
Rolanda,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 18 日
Melissa
Melissa,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 18 日
Old but good maintained property
Elena
Elena,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 17 日
Very Clean, Had an issue with the tv and maintenance came up with 10 min and fixed the problem
Corrine
Corrine,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 16 日
Stacey
Stacey,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 15 日
Michelle
Michelle,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 14 日
Self parking was atrocious, ridiculous distance to get to the elevator bank. Charge for valet parking ridiculous as an option. Plus the drive to the parking garage takes one through the worst parts of the hotel. That was a bit shocking and disappointung
Alison
Alison,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 12 日
Bernadette
Bernadette,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 11 月 11 日
The self parking was a very long walk from the parking garage to the elevators. This meant dragging suitcases all the way. They supposedly had a tram but there was no way to contact them and the Concierge didn’t help either. The hotel check in was “strange” no lines or signs to direct people, instead people kept jumping ahead of those that formed a line. The front desk staff person didn’t tell me the room only the floor (it was on the key envelope). She didn’t mention the long walk or where stuff was in the hotel. Odd, usually the staff explains everything and gives directions. The room was average in size but less than you would find at a Hampton Inn, Holiday Inn or La Quinta hotel. The beds were too hard, pillows were cheap polyfill (no feather options), the fridge is a mini without a freezer. No way to freeze ice packs if needed. There were small bloodstains on the comforter. When the weather got cold the condensation from the windows drips on the windowsill which meant anything placed there got soaked. The walk to self parking was the worse there should be an elevator with valet carts at the entrance by the parking garage. Self park guests shouldn’t be considered lower on the guest ranking just because they don’t want to pay even more for parking. Self parking was $28 plus tax a day and valet was $42 plus tax a day. I was very disappointed in this experience. I have stayed at Rosen Shingle Creek before and didn’t have a bad experience but Rosen Centre is a different story
Suzanne
Suzanne,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 11 日
Aaroni
Aaroni,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 10 日
Kathy
Kathy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 10 日
The service staff were courteous and welcoming. Always asking what else we needed. The food at Harry’s was delicious and everything fresh and made to order. Would highly recommend a stay there.
Gloria
Gloria,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 10 日
The hotel itself is fine but their policies definitely rubbed me the wrong way. They chart $15 extra to use the gym facilities which is unheard of. In addition, when I asked for a slightly later check out time, they initially said no because there wasn't any space or open rooms. However, they then said if I pay extra, then there is suddenly room available to do this. They should just be consistent with their messaging.
Shyam
Shyam,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 10 日
La sabana estaba manchada quisas no le daria tiempo a la housekeeping todo lo demas excelete