Not a good experience. Room had a dirty dust broom left on bed. There was an old cookie on the floor. Shades had holes in them. Front desk clerk did not care when I told her the condition of the room. We also spent 30 min searching for parking in their lot. It was full and there was no sign to state this. Drove on both levels and not one spot.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 26 日
Uncomfortable stay
Very uncomfortable stay, parking expense 40.00 to park ourselves way down in the basement. Bathroom unclean with brown scum in the corners of the shower and stain on the carpet. Rooms very tiny felt like we were in a camper. It did have a great sports bar with friendly staff and was close to ballfield. Expected much more, we won't be back.
Kimberly
Kimberly,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 26 日
Kaylin
Kaylin,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Joseph
Joseph,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 25 日
Robert
Robert,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
izabel
izabel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Dominique
Dominique,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Quiana
Quiana,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Shawnelle
Shawnelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 24 日
Close to Arch but not a great area
Hotel next door is abandoned. Being across from the river and the Arch is a great location but the surrounding area isn’t the cleanest or safest feeling.
Kristal
Kristal,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Great location right next to the Arch!
Awesome location! Arch view, 8th floor. We used the valet and it was great. Recommend Ruth Chris for all dining as the sports bar was subpar in our view. Room was very spacious and very nice to have a private bathroom area. Could use additional towel racks, maybe in the hallway. Would definitely stay here again if in the area.
Dr. Jill
Dr. Jill,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
I adore this hotel! Great location, great staff, and the rooms are fantastic!
Danielle
Danielle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 21 日
Elizabeth
Elizabeth,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Anniversary trip to see arch and Yankee/Cardinals
The view was amazing! Our room was very nice!
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 19 日
Melissa
Melissa,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 19 日
When the Yankees are in Town
Requested early check in by calling direct, I was told not a problem. When we arrived, we were told room was not ready. So we sat 2 hours in the lobby.
Shinning movement was young lady who retrieved our vehicle from valet parking
Traffic was horrible, and not all elevators working
Randall
Randall,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 18 日
Deborah
Deborah,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Karen
Karen,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 18 日
Jason
Jason,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 18 日
Cool hotel but literally spent over an hour trying to check in and park. . .
Rodrigo
Rodrigo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Amazing
There were SO many people checking in and out during our stay due to a ballgame. The hotel staff was trying hard to make it a smooth experience for everyone. Even though there a line extending to the front door the check in went faily quickly. I noticed the hotel manager offering alternatives for the elevators after the game. The valet parking attendants were very friendly despite the utter chaos and amount of people we saw in our overnight stay.
The room itself was very comfortable. I was sure I had booked a room with a veiw of the arch, which we did not get. However, considering the amount of people there and the fact I used a third party to book our stay I figured we would settle for the room we were given.
Overall it was a great stay amd we would not hesitate to book another stay here again if/when we return to St. Louis.
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 18 日
Can do better
The Beds felt like you were sleeping with trashbags, so stiff. Pillows were not soft, finally went without one and used a shirt