2/10 不太好
2019年4月26日
Online booking not supported
Firstly they don't support online booking. They ask us to call the customer support and give them the phone to talk to so that they can get the website's booking confirmation and invoice etc. Then all sorts of problems begin. They negotiate with us the room and rate etc. In my case my online receipt clearly mentioned 4 bed room, but they said as they don't support online booking( they don't know how their hotel gets listed in the website) and they don't know how/when they will receive payment so they are doing us a favour by honouring the online booking but on new terms. I was offered double bed room instead. (But I had paid for a 4 bed room)
Rajesh
Rajesh，1 晚家庭旅遊
Hotels.com 真實旅客評語