Facility is getting slightly dated, furnishings showing wear, but this hotel is my favorite to stay at when traveling to the Minneapolis area. It is close to attractions, has a great breakfast with omelet bar and very friendly, helpful staff.
Melissa
Melissa,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
toilet was plugged and wasn’t fixed for hours. Called front desk at night but nobody answered at 11 pm.
Christine
Christine,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Demetrius
Demetrius,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Desetra
Desetra,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 23 日
A stay in Bloomington
Some strange smells in our room. Eventually we became used to them. Great breakfast!
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 22 日
Thomas
Thomas,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
sophea
sophea,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 19 日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 15 日
Average
The breakfast was good, but they were out of potatoes and french toast when we went for breakfast. Ran out of towels at the pool.The little things are keeping it from being great.
Janelle
Janelle,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Pleasant
My group was pleasantly surprised by the room set up. It has a suite feeling to it. The door between the sleeping area and receiving/desk area was a nice touch. The little bit of separation is really nice for family with kids or business travel.
We tried to take advantage of the social time with a free drink and snacks. The hours is from 5- 6:30, so mostly likely to be out about, but if you happen to be in the hotel. It's a nice touch.
I also really enjoyed the courtyard design, gives the hotel a really open feel.
Josefina
Josefina,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
The moment I checked in the front desk clerk Amber was very rude and disrespectful.She was talking to me like I was a robot or didn't understand what she was saying.Amber couldn't find my booking and she was saying maybe your at the wrong one since we have 2 locations.I told Amber maybe its under a different last name and she just assisted that it was not there and that I need to go to the other location.So as I was talking to her she picked up the phone in the middle of me talking to talk to someone with out even saying "excuse me or I have to take this call" and that was very so unprofessional to do to a paying customer.And the mist of me getting ready to leave and just go to another hotel "Hot Wheel Al" ask me to come to his counter and that he will look it up and very much so he was able to find my reservation at this location.(But when Amber got off the phone she was helping another person to check in she was the most polite & apologizing person on earth, it's like her attitude switched up when the next person came around.)I also told the manager "Latisha" about the situation but I still haven't heard anything back from her. Also housekeeping went into my room while I was out and they so happened to take my son shorts I just bought and when I asked them about it no can find them.So I had to buy more clothes. I also told Latisha about that as well and did a claim but still haven't heard nothing about that either. So I will like to speak to someone that's higher managemen
Shantay
Shantay,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 13 日
GREAT STAY, EXCEPT....
This place is amazing.
Clean and the breakfast omelets are very delicious.
Amber at the front desk was rude and did not have patience. She talked to customers with no emotion and was not willing to problem solve a situation. Another employee had go step in to complete our stay and he was delightful. ( forgot his name).
Overall, I would stay again.
Shantay
Shantay,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 13 日
Problems with customer service
When I checked in the front desk A-mber was very rude and disrespectful.She was talking to me like I was a robot or didn't understand what she was saying.A-mber couldn't find my booking and she was saying maybe your at the wrong one since we have 2 locations.I told A-mber maybe its under a different last name and she just assisted that it was not there and that I need to go to the other location.So as I was talking to her she picked up the phone in the middle of me talking to talk to someone with out even saying "excuse me or I have to take this call" and that was very so unprofessional to do to a paying customer.And the mist of me getting ready to leave and just go to another hotel "Hot Wheel Al" ask me to come to his counter and that he will look it up and very much so he was able to find my reservation at this location.(But when A-mber got off the phone she was helping another person to check in she was the most polite & apologizing person on earth, it's like her attitude switched up when the next person came around.)I also told the manager "Latisha" about the situation but I still haven't heard anything back from her. Also housekeeping went into my room while I was out and they so happened to take my son shorts I just bought and when I asked them about it no can find them.So I had to buy more clothes. I also told Latisha about that as well and did a claim but still haven't heard nothing about that either. So I will like to speak to someone that's higher management.
Destiny
Destiny,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Great for family
It was great for us and grandkids after soending the day at Mall of America. Breakfast buffet was excellent.
Beverly
Beverly,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 9 日
Noisy downstairs kids running everywhere people rude around the food I didn't even attempt to get any food
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 9 日
Daniel
Daniel,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Malinda
Malinda,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
I am giving 5 star because the African American lady at the registration office. I think her name was La Price. is very competent. Hotels.com somehow forgot to include my name on the itinerary. The other Gentleman at front could have fixed it, but did not. Instead, he asked me to contact Hotels.com, but this lady understood the underlying issue and was eager to resolve it competently. She even waived the nightly parking fees. Thank you so much
Mustafa
Mustafa,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 5 日
Nice room, breakfast and evening drink and snack.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 5 日
Terry
Terry,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Consuelo
Consuelo,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Great comfortable place
The hotel was very clean and comfortable. I liked how spacious the room was. It didn't feel cramped but like we had room to move.
The check in process was very slow. There was only one person doing it and averaged about 7-10 minutes per guest. I was in line for about 30 minutes.