They didn’t even have a room for us when we showed up and no one contacted us to let us know.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
martin
martin,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月12日
Kendra
Kendra,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
Anna
Anna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Eugene
Eugene,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
Aunika
Aunika,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
ALBANY
ALBANY,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
Maria
Maria,8 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月20日
Good but some issues
The staff is friendly overall but I was initially given a key to a room that was already occupied, then given a key to another person’s room, and then had to wait 5-10 minutes to get back into my room after I was locked out (even after being granted a late check out). I’m appreciative of the friendly staff and their help in resolving the issues I had, but this was not what I’d expect from a Double Tree property, especially as a Hilton Honors gold member.
Jason
Jason,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月16日
Georgina
Georgina,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Ernesto
Ernesto,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月6日
Coffee and cookies
Our kids love staying at double trees bc of the cookies at check in. This hotel didn’t have any cookies the 2 days we were there and said they hadn’t for the last 3 days.. something that should’ve been looked into considering people know that’s a tradition at check in. No coffee in the lobby an hour past breakfast and the coffee was empty at the end of breakfast and no one would refill it. The room smelled terrible. Like mothballs and Lysol. Very strong odor. The property looks great from the outside. The pool is nice. But the rooms could definitely use some updating. The bathtub was in need of repair and had rust and damaged areas.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月22日
All was great except for the people next door raising a ruckus at 1AM.