Hilton Chicago

4.0 star property
Historic hotel with 2 restaurants, near Buckingham Fountain

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Chicago

Exterior
Boating
Lobby
Point of interest
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Laundry facilities
    Laundry facilities
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
Main amenities
  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 50 meeting rooms
  • 24-hour front desk
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker
  • Elevator
The price is $179
includes taxes & fees
$152 per night
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 44 of 44 rooms

Family Room, 4 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 880 sq ft
  • Lake view
  • Sleeps 16
  • 4 Twin Beds

Room, 2 Double Beds, Lake View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 400 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 420 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
HDTV
  • 880 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
HDTV
  • 940 sq ft
  • Lake view
  • Sleeps 6
  • 1 King Bed

Room (Parlor)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
  • 370 sq ft
  • Lake view
  • Sleeps 2
  • 1 Twin Murphy Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 3 Bedrooms

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 880 sq ft
  • Lake view
  • Sleeps 8
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 190 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds, Accessible (Transfer Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 420 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Lake view
  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 8
  • 3 King Beds

Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Lake view
  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Lake view
  • Sleeps 8
  • 3 King Beds

Superior Room, 1 King Bed (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, 2 Bathrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Lake view
  • Sleeps 6
  • 3 King Beds

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Lake view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lake View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 400 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
  • 880 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 290 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 3 Bedrooms

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 880 sq ft
  • Lake view
  • Sleeps 8
  • 1 King Bed

Traditional Suite, 2 Bedrooms (Parlor)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
  • 880 sq ft
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Suite, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Lake view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
720 S Michigan Ave, Chicago, IL, 60605

What's nearby

  • Art Institute of Chicago - 10 min walk
  • Millennium Park - 12 min walk
  • Shedd Aquarium - 16 min walk
  • Grant Park - 18 min walk
  • Soldier Field - 20 min walk

Getting around

  • Chicago Midway Airport (MDW) - 28 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive
  • Chicago, IL (PWK-Chicago Executive) - 47 min drive
  • Chicago Museum Campus-11th Street Station - 7 min walk
  • Chicago Van Buren Street Station - 7 min walk
  • Millennium Station - 16 min walk
  • Harrison Station - 5 min walk
  • Roosevelt Station - 9 min walk
  • Harold Washington Library Station - 9 min walk

Restaurants

  • ‪Lou Malnati's Pizzeria - ‬4 min walk
  • ‪The Lounge At Congress Hotel - ‬3 min walk
  • ‪Grant Park Bistro - ‬1 min walk
  • ‪Epic Burger - ‬7 min walk
  • ‪Buddy Guy's Legends - ‬3 min walk

About this property

Hilton Chicago

Hilton Chicago puts you in a great location, within just a 10-minute walk of State Street and Art Institute of Chicago. Guests can take a dip in the indoor pool or grab a bite to eat at Herb N Kitchen, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights at this historic hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Harrison Station is 5 minutes and Roosevelt Station is 9 minutes.

Languages

Chinese (Mandarin), English, Spanish

At a glance

Hotel size

  • 1544 rooms
  • Arranged over 29 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (up to 75 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • WiFi and wired internet access in rooms*

Parking

  • Covered onsite self parking (USD 70.00 per night)
  • Covered onsite valet parking (USD 85.00 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • 50 meeting rooms
  • Coworking spaces
  • Conference center (234000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1927
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Health club
  • An indoor pool
  • Double-glazed windows
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 46
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 46
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone
  • Desk chair

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Herb N Kitchen - This café serves breakfast, lunch, dinner, and light fare.
Kitty O Sheas - This restaurant specializes in Irish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
720 Bar and Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 29.35 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 12.95 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 12.95 per night (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 35 for adults and USD 17 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Covered self parking costs USD 70.00 per night
  • Covered valet parking costs USD 85.00 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Property Registration Number 60605

Also known as

Chicago Hilton Michigan Ave
Hilton Chicago Cultural Mile
Hilton Chicago Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile Hotel
Hilton Michigan Ave Cultural Mile Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile Hotel
Hilton Chicag
Hilton Chicago Hotel
Hilton Chicago Chicago
Hilton Chicago Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile

Frequently asked questions

Does Hilton Chicago offer free cancellation for a full refund?
Yes, Hilton Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Chicago?
Yes, there's an indoor pool.
Are pets allowed at Hilton Chicago?
Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Chicago?
Yes. Self parking costs USD 70.00 per night. Valet parking costs USD 85.00 per day.
What are the check-in and check-out times at Hilton Chicago?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Hilton Chicago?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (2-min drive) is nearby.
What is there to do at Hilton Chicago and nearby?
Have fun with activities like cycling, boat tours, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a health club.
Are there restaurants at or near Hilton Chicago?
Yes, there are 2 onsite restaurants, featuring Irish cuisine.
What's the area around Hilton Chicago like?
Hilton Chicago is in Downtown Chicago, a short 5-minute walk from Harrison Station and 12 minutes' walk from Millennium Park. The local area is considered walkable as well as being good for sightseeing.

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

The room was excellent but the hotel did not have a room available for me by 4pm, even when check in is at 3pm. Housekeeping was excellent.
Jim, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Classy and timeless
We stayed overnight for a concert. The location across from Grant Park and close to restaurant options was superb. A lovely, classy hotel!
Richard, 1-night trip
Verified Hotels.com guest review

6/10 Good

Francisco, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The air conditioning didn't work
Ana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

2/10 Poor

The hotel room was super run down. The bathroom was disgusting! The tile in the shower was so dirty, the mirror has toothpaste splattered all over it. The Kleenex box and the ice box were so old and worn out. I am so grossed out.
Megan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Traveler
I loved this hotel. It is historic and large and the decor in the common areas is gorgeous. My room did have older decor but was clean and well maintained. I ate in two of the onsite restaurants, the one with the breakfast buffet and Kitty O Sheas. Both very good. There were plenty of taxis outside the hotel and highly recommend one of going to one of the museums. You also pick up your ride share in the same area. Highly recommend staying here.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ioannis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

6/10 Good

Poor customer service
I booked this hotel because it was close to the convention center and had buffet breakfast since 6am. I woke up early and am vegetarian so these elements were fundamental. After 3 days of regular service, the hotel closed the restaurant without prior notice. When I came down on the fourth day, there was a sign outside saying that breakfast was being served in another restaurant. When I got to the other restaurant, I realized that service only started at 6:30 without buffet. There were few options for vegetarians and service was horrible. They also indicated that there was a maximum of USD35 per person including drinks. I complained. They said they will respect the booking conditions with no additional charges. I now have charges on my credit card and have contacted the hotel multiple times with no response.
Astrid, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay at Hilton
Our stay at the hotel was great. It was exactly how it was shown.
Victor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect for what I needed. The room was available and close to my meeting. Service was friendly and the room was nice. I would stay here again.
JOHN, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Keri, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bobby, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Tracey, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mari Beth, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

I was incredibly disappointed with my stay here. I stayed from 9/28/2024-9/29/2024 and booked a king suite. Upon arrival I was told they were “sold out” and was not offered any explanation besides stating they were sold out. I was offered a room with two double beds and I asked if there was any other options available. I was told I would be placed in 1 bed room with a queen mattress. Room 2002 to be exact. I then asked for the difference in price to be taken off my stay. The front desk member asked if I would like to speak to the manager and I said yes. She walked into the back office and came out stating the manager was busy but could offer 25% off. I agreed but was denied any documentation. Upon walking into the room 2002 it was a room with two double beds. At this point I am so disappointed that I would like a full refund. The body washes in both bathrooms were clearly used and halfway empty. There was dirt around the sinks and after spending so much money, to say I’m disappointed is an understatement.
Ben, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leslie, 1-night trip
Verified Hotels.com guest review

6/10 Good

As usual, my room is not cleaned during my stay, I called for coffee and never received it. Honestly, Hilton is my hotel of choice but I’m rethinking that preference.
Gloria, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hayley, 1-night trip with friends
Verified Hotels.com guest review