The hotel had additional charges I was not notified of on hotels.com
Hotel Maxwell refused to consoder refund initially
My first room leaked and we had to move rooms - still the floor we were moved too had very smelly painting ongoing.
I ask for management to offer consideration - but no one contacted us during our three day stay and Im still awaiting a call and invoice too
Awful service and understaffed
Dena
Dena,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 24 日
Tyler
Tyler,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 22 日
Great stay. Great location
The check in was amazing and fast. Had door card in about 2 mins. (I recommend doing the pre arrival check in beforehand)
The room nice a cool when arrived (most places turn off the heating/cooling unit when not in use).
The shuttle to and from downtown is extremely convenient for when you don't want to drive or pay for parking downtown.
The only bad part about the stay was the breakfast. It was atrocious! The pancakes were hard, the eggs were bland, no meats, the fruit tasted like it was fermenting, the apple juice tasted like it had previously reached room temperature and cooled again, the orange juice tasted like it was from the dollar tree. The breakfast is the only thing that needs attention. Other than that everything else is good to go.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 18 日
Would not stay here again
Bad: Cockroaches, was charged the daily extra fee for a breakfast I chose not to have ( I don't eat breakfast!) when I booked the hotel on hotel.com, no way to charge my phone with a USB port in the room, and the shuttle service was horrible. I paid so much for Ubers, I might as well stayed in a more expensive hotel in the downtown area.
Good: Some of the desk staff was super helpful! They had ice water in the lobby. The pool was very nice.
Andrea
Andrea,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 15 日
An alright room for an alright price
I got a good deal on it so I can't complain however there are a few things that I must bring up because they're a big deal.. My room had a splitter thing that turns the two plug-in electric outlet into six this is plugged in behind the TV and not all of the plugs were pushed in well and some of the metal was exposed so for one I've never seen these in hotels because of the potential for misuse or risk of fire.
Also when I was taking a shower I hit my head on that bar the metal bar no less than four times so that's almost makes me feel like it's not ADA compliant or something because that's probably the only reason the bar is in there wouldn't you say.
Ryan
Ryan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Good pricing considering how close to Downtown 😁
Thomas
Thomas,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Absolutely loved it and the staff was so friendly!
Destiny
Destiny,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Jonathan
Jonathan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
John
John,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 30 日
Elisha
Elisha,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 28 日
Meng
Meng,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
john
john,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Average
Overall, it was a good experience; however, there was no fridge or microwave in the room.
Cheyenne
Cheyenne,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
Tony
Tony,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Jesse
Jesse,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 11 日
Jay
Jay,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Go ahead and book the room.
The staff was great. Very attentive and efficient. The room was ok. The bed had small pillows with itchy fabric. The bathroom had rust in the tub and the shower head was dirty. However the water pressure was awesome. Breakfast was super mediocre. Yet it was good. The staff was the best part of the experience. Very accommodating kind and caring. Id stay there again if i needed a quick spot to rest and get up and leave. The gym was nice. My car was in good shape in the parking lot. Overall it was a good stay and i appreciate it.
LeCondra
LeCondra,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
Sonja
Sonja,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
A real find if you're going to Nashville.
Four day trip with spouse to Nashville for pleasure. Chose hotel as it was reasonably priced and in good location near major highways and about 1 1/2 miles from Broadway. Facility was clean. Bed was very comfortable. Continental breakfast was very good. Pool was nice. Hotel shuttle to Broadway was very handy. This is a real find if you're going to Nashville!