Charges $3 for bottled water in room, bathroom sink drained extremely slow, room was not ready at arrival. I was charged $100 over what I booked room at.
Kirsten
Kirsten,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 11 日
Paula
Paula,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 11 日
Grand Rapids is beautiful
We love the Amway Grand. The only bummer was we were given a handicap shower room, so water just goes everywhere woth showers. Our toliet wasn’t fully flushing & we were close to the elevator so that’s always a louder area when you’re trying to sleep. The hotel is beautiful and historic, just bummed about a few tolerable things.
Christine
Christine,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 10 日
Devon
Devon,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 10 日
Hadyn
Hadyn,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 10 日
Wonderful
Didn’t spend a ton of time at the hotel because we were in town for a concert. But the time we did spend was fantastic.
Heather
Heather,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Amazing. Friendly staff, clean rooms, lobby, and service is top-notch white glove service. Will recommend to friends and families!
riten
riten,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
Pool could be a lot bigger, it's so crowded. But other than that the stay was great. Only other recommendation I have is ice for the rooms and more room service options, especially drinks and desserts
Dylan
Dylan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 28 日
Dog next door?
The hotel is a beautifully maintained property. My only complaint was the dog barking in the room next door for the first two hours of our stay.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 27 日
Terrible Hotel
There was a loud suite next to our room. I asked to be moved which the hotel wouldn’t accommodate. They agreed to send security to the room after 11:00. The party continued. Didn’t get any sleep. Hotel room alarm clock went off at 5:45. Miserable!
Jamie
Jamie,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 27 日
For the price it was mediocre
The beds are very hard & uncomfortable
QuWanna
QuWanna,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Ashley
Ashley,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 20 日
Carlo
Bed was very uncomfortable, bad mattress wear. Sides high, pillows too high. Loud hallway at 1am and very noisy neighbors. Definitely need to shuffle beds to not buy up to each other on opposite walls. Just like Grand Rapids in general, changing environment, changing clientele.
Carlo
Carlo,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 20 日
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 17 日
Carlo
Carlo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 8 日
Michele
Michele,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 5 日
Devon
Devon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 5 日
Rachelle
Rachelle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 1 日
One night stay for a concertt
lisa
lisa,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 31 日
Walls were paper thin. We could hear noises from all the rooms around us deep into the early morning. We left at 2:00 AM because of the unacceptable noise.
DayCase
DayCase,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 30 日
The Amway Grand is fabulous. It's my favorite hotels i"ve ever stayed at. We came for the whiskey festival for the first time and want to make it an annual event. Love the boutiques.
Steve
Steve,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 27 日
Randy
Randy,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 25 日
Hotel room was in a back corner pod on the 11th floor. Terrible. I called down stairs for help the bathroom water smelled like sewage while water was running they sent maintenance in the room @11:30 at night very uncomfortable when I asked if we could move rooms for the inconvenience I was told no by the front desk. The working men were very nice but we’re in the room with shoes and boots and standing in the bathroom with shoes on all over the bathroom nothing was cleaned after they left for over a $350 dollars it was not worth the one night stay. The front desk didn’t want to accommodate their mistakes. We will not be back to this location.