The room was excellent. Clean and comfortable. Service was great
Michael
Michael,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Charlotte
Charlotte,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Pam
Pam,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Shalunda
Shalunda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Quiet Gem
Great find! Quiet, clean, spacious room. Everything was perfect!
Thomas
Thomas,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Always a great Hotel to stay at. I travel to different state and always stay at the suites roomy and comfortable
David
David,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月4日
Poor service/ Husband Janitor Role
Upon check in, the young lady was very nice. There was a guy later that wasn’t as friendly when I was attempting to get information. I could see him in the back playing with his phone. He couldn’t look up enough to see me standing at the desk. I walked off to tell my husband something and someone else walked up to the desk and he had to holler for assistance. He had this stoic look on his face as if he was being bothered.
The internet was horrible. My children weren’t able to hook up to their PlayStation. We were told to use our hotspot.
I called to report on the Wednesday before Thanksgiving that the toilet wasn’t working. No one came to check on the toilet until that Friday evening. We were unable to flush it. My husband had to continuously go into the back of the toilet to flush it. The water was running non stop, too. The lady at the desk said that she would leave a note. I mentioned it every day and no one came to check it out until the night before we were to check out.
We had a two bedroom with two bathrooms , but 7 family members trying to share one bathroom and having to disturb other family members while sleeping wasn’t cool at all.
I asked that someone accommodate me for my husband playing janitor the entire stay. I’m waiting to hear back.
We had seven family members, but would only receive 2-3 small towel and 3 large towels. We were told they would return with more by housekeeping and she returned with 2 more large, but no small.
Donna
Donna,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月18日
Great space, not too clean. Friendly staff
The room were nice size and there was plenty of space for 8 people to stay in the suite. But the cleanliness of the room was subpar at best. Lots of dirt and grime on the base boards, walls and head boards, the were also splashs in the stove area. The front door was hard to access at night but there was always an employee to assist. Breakfast was decent even tho the tea/coffee were not hot.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月19日
Veronica
Veronica,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
patricia
patricia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月1日
I always research hotels before I book, and this one stood out to me because no matter what website I used to do my research, there were good reviews. HOWEVER, as an adamant and recurring advocate for Hilton hotels, I am HIGHLY disappointed in this particular hotel! The stay was by far the worse experience I have ever had with Hilton! First of all the hotel is very outdated. The carpet throughout the hotel is very dirty and the smell is horrid! There was visible mold in the cracks and cervices of the ceiling and bugs everywhere! The toilet did not flush properly and the beds were uncomfortable. Not to mention the room had left over food all over the furniture and there were no clean linen available for my children! I literally had to go out and buy cleaning products and blankets so that my children could sleep! This was unacceptable and I do not recommend anyone stay at this hotel. I rarely write reviews but this hotel needs to be investigated immediately!
Taneshia
Taneshia,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月30日
Na
Victor
Victor,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月29日
Spencer
Spencer,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月26日
This property is dirty and not maintained like I would expect of a Hilton flagged property and especially for the inflated price. The bedroom area was hot while the front room was freezing cold. Blanket on sofa bed was dirty as well as ominous stains on the seat cushions. The hallways and room even smelled dirty. The soaps and hair products didn’t have any safety measures to know they weren’t tampered with. Very disappointing and absolutely will not recommend. Also, the two women at the front desk upon check out were unfriendly and quite rude.
Joshua
Joshua,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年9月24日
Clean and very confortable and quiet
Ruben
Ruben,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月16日
The guy at the front desk was super helpful and told me where to park to be closest to my room! And he put me on the ground floor without even having to ask.
The room was great upon checkin.
However, aftet time i noticed some things. 1,the carpet is stained and sticky in the living room area.
2. The drain smells AWFUL in the kitchen sink. I poured some dawn and ran the disposal and hot water but it needs some care
3. I went to take a shower and im soaking wet when i notice the shampoo and conditioner containers are empty 😭😭😭 ive never experienced that. And it was far too late for me to try and wait for the issue to be solved then. Also standing in the shower is awkward as the floor caves in so the walls of the tub are sloped, super weird.
I didnt get a chance to try the breakfast. Id probably stay again just request a different ground floor room.
This was room 122.