Overnight stay to visit family. Love staying here. Clean, comfortable, front desk staff very nice and friendly. Not crazy about the parking lot charge now but I get it. This is always our first choice.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月14日
Clean Hotel Unprofessional Staff
The hotel room was clean and a I loved having a mini fridge and microwave. Bed and pillows were both comfortable.
The part of my stay I didn’t enjoy was the rude and unprofessional front desk staff that was there during my check in and into the night the first day of my stay. They called our room accusing us of a noise complaint from a guest on the floor underneath us. The team completely disregarded the fact that we were not present during the time of the incident (I took receipts from dinner and shopping to prove this) and instead of listening to me AND checking by walking both floors and verifying they continued to call a total of 3 times (once after 10:30 when we were already in bed & the third time a little after 8am when my husband was asleep). I feel that my family was stereotyped as we were traveling with a child and it turned into harassment from multiple calls and a threat to swap our rom as well as ask us to leave. We were accused of slamming doors and loud talking. My baby is 2, can’t reach the door, and definitely can’t open the door. The door slamming happening throughout our first and second night on our floor but I’m not sure of what happened on the floor below us. I was less than pleased with how the team handled this situation. Clean hotel but awful service. The general manager was nice and apologetic on behalf of the team and the housekeeping manager was also. However, the staff from 01/10/25 that worked between the hours of 3pm and 11pm were the worst.
Toya
Toya,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
Great hotel, clean, comfortable, nice workout room, good breakfast, kind, friendly staff, updated room and facility
Christianna
Christianna,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
Hal
Hal,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Seimiko
Seimiko,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Metarie
All was good
Billy
Billy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Excellent. The room was comfortable and very spacious
Ire'Ann
Ire'Ann,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Deejay
Deejay,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Real comfy and relaxing stay!
Raven
Raven,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Best staff!
The woman at the front desk at night was extremely nice!! Thank you for the milk ☺️
Jennifer
Jennifer,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Veronica
Veronica,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月13日
susan
susan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Loved the front desk staff! Very helpful. We were there to help our son move to New Orleans and they were so nice to us! Informative and compassionate!
Holly
Holly,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Andrea
Andrea,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Everything was good. My only critique is that I prefer pork sausage over turkey sausage for breakfast.
Kedrick
Kedrick,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Hotel service was great. We forgot to pack our pack and play for the baby but the hotel did provide one upon request at the front desk.
Kenneth
Kenneth,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Andrea
Andrea,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Trudy
Trudy,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
amber
amber,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Adrian
Adrian,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
The room was great and the bathroom shower was awesome