The service at the checkin was terrible. The elevators were not working. I was disappointed.
Tracy
Tracy,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月19日
terrible
The elevator kept making noise, the room was in front of the elevator, I couldn't sleep all night. I think they should take out the noise
Anderson
Anderson,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
The Best
Joette
Joette,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月18日
Not great
Elevators caused huge headaches. My husband was trapped inside one, alone, for far too long before maintenance arrived. We were trapped the next day with 3 other people. Front desk staff was sparse.
Jessica
Jessica,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月16日
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Richmond
Richmond,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
What a COOL hotel!
The hotel remodel is excellent and clean EXCEPT the heater in the room. It was 64 degrees, and after 10 hours, we were only ever able to get it up to 68 degrees F.
Mike
Mike,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
rest
amazing
Tyrone
Tyrone,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月10日
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月9日
Kristen
Kristen,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月7日
Clean hotel room
Clean hotel room with fridge and microwave. Appreciate the shuttle to and from the airport. Our shuttle driver was super friendly. Restaurant on site had good food. Service was slow, however, we realize they were short on servers. Only negative were the elevators. They seemed old and had signs indicating only 4 passengers at a time could be on one elevator.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月5日
Mara
Mara,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月5日
Sabrina
Sabrina,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Stefanie
Stefanie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月5日
Stacey
Stacey,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月5日
I booked a room for 4 people (2 queen beds) but they gave us a king room. My kids had to sleep on the floor. They said we could switch at 12am but that’s crazy. Also, when we went to the first room they assigned us there wasn’t any blankets. The front desk was fine but it seemed liked they were overbooked and couldn’t keep us with the demands because of the concert.
Crystal Gayle
Crystal Gayle,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月4日
I loved the free shuttle to and from the airport. We did get food from the hotel restaurant and it was fine. The organization of check in was a bit crazy. Our room was mostly fine besides the dust caked into the air vents, that was concerning.
Kaitlyn
Kaitlyn,2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月4日
I travel a ton and don't typically stay at Wyndhams. I stayed on the reputation of the names but can't believe Wyndham puts their name on this hotel. The room and carpet have not been updated in decades. The lighting was that dim yellow light and the room was so dark. The water trickled out of the sink which made it barely usable. The pillows were squares and the filling was old that you could feel the pieces in side. The lamp was old and the outlet to our cord wouldn
t stay in so we had to place our phones across the room to the one outlet. Our room read 72 degrees and we kept setting it down to 66 yet the room would not cool off. We tried calling to front desk but the phone didn't work either! They never sent someone when asked. Of the three elevators, only 1 worked and there were signs that said no more than 4 people. That is because they were so rickety. I could go on and on. Again, I am actually SHOCKED that this was a Wyndham as it felt like an old hotel you find at the side of a highway. So disappointed.
janine
janine,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月4日
Stayed here for the Eras tour. Waited in line for an hour to check in. The hotel said they ran out of pillow cases and would get them to the rooms later. Got back after midnight and our room still didn’t have any pillowcases. Went down and asked the front desk and was told “I’ll have to go to the basement and try to find some but I can’t right now because there’s a line. I’ll bring them up to your room later.” This was at 1:30am and I wanted to go to sleep so I used one of my shirts as a pillowcase. They never brought us any. The elevators also didn’t work very well and felt unsafe.
Kari
Kari,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月4日
Jeffrey
Jeffrey,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月4日
Kathleen Bogot
Kathleen Bogot,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
Kimberly
Kimberly,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Great service!
Shannon at the front desk was awesome. Room was ready early & clean. They kindly brought extra towels up. Great stay!!!