我是否可以免費取消休士頓醫學中心- Galleria 區 Crowne Plaza IHG 旗下飯店的預訂並收到全額退款？

可以，休士頓醫學中心- Galleria 區 Crowne Plaza IHG 旗下飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

休士頓醫學中心- Galleria 區 Crowne Plaza IHG 旗下飯店是否有游泳池？

是的，住宿提供室外游泳池。旅客可以使用游泳池，開放時間為 09:00 至 22:00。

休士頓醫學中心- Galleria 區 Crowne Plaza IHG 旗下飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物，但可以攜帶服務性動物。

休士頓醫學中心- Galleria 區 Crowne Plaza IHG 旗下飯店是否提供停車位？

是的。自助停車的費用為每天 USD25.00。

休士頓醫學中心- Galleria 區 Crowne Plaza IHG 旗下飯店入住登記和退房的時間為？

入住登記開始時間：16:00；入住登記結束時間：任何時間。退房時間為 11:00。提供快速退房和零接觸入住和退房服務。

休士頓醫學中心- Galleria 區 Crowne Plaza IHG 旗下飯店和附近有什麼好看好玩的？

休士頓醫學中心- Galleria 區 Crowne Plaza IHG 旗下飯店具備室外游泳池和24 小時健身中心。

休士頓醫學中心- Galleria 區 Crowne Plaza IHG 旗下飯店內部或附近是否有餐廳？

是的，此住宿附設餐廳：2712 Bistro and Bar。

休士頓醫學中心- Galleria 區 Crowne Plaza IHG 旗下飯店附近的環境怎麼樣？

休士頓醫學中心- Galleria 區 Crowne Plaza IHG 旗下飯店位於綠園廣場科比上城區，走路只要 19 分鐘就會到西特海默路，另外走路 9 分鐘還會到格林威廣場。旅客對於這間飯店位置的評價都很好。

休士頓醫學中心- Galleria 區 Crowne Plaza IHG 旗下飯店住宿資訊、相片和旅客評語

6/10 不錯哦

2025 年 4 月 11 日

Dongwen，1 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 2 月 2 日

Jingyun，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 10 月 15 日

Janvier，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 14 日

Convenient location

Addison，2 晚好友同遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 10 月 14 日

I came to Houston for my anniversary vacation and was very disappointed in my stay. If i can rate a zero i def would because the rooms online did not add up with the rooms in person. Our first room which was a suite contained roaches. When you open the front door to the suite there was a roach above the door the size of my big toe. Mind you we just arrived from a long flight and it was after 8pm that we got there. I immediately went to the front to complain and manager by the name of LOLA showed no empathy or concern to anything. All she said was she could switch my room. I asked for a partial refund and she told me i can get a full refund if i leave. I’m not from Texas how inconvenient is it to have a guest leave in a state then know nothing of and try to find somewhere else to stay. We switched rooms and that was no better. Ants in my bed, me and my girlfriend also got bit so many times in our room i started to think there was bed bugs. Our sink was also broken, the handle on the bathroom sink was off and when we called front desk again they told us we can switch rooms. Seems like the only accommodation this place has is a constant switch of rooms but no real resolution. Our room was also a suite which contains a fridge and a microwave but we didnt get a microwave until the last night of our stay and maintenance took an hour after our call to the front to bring it. Overall i hated staying here and should not have to pay the full price for such terrible experience.

Brittnie，4 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 13 日

Breakfast was so so

JAMES，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 10 月 12 日

Clean room, parking garage not great, take water.

The room was good for a budget hotel. It was clean with a nice sized bathroom. Hot water was immediate. Big screen tv we couldn’t figure out how to work without instructions. Staff friendly at front desk. Take your own water or go next door to the gas station. There wasn’t even a water cup in the room, and the hotel charges $9 for a small water bottle. The price gouging continued with the world’s worst designed parking garage. If you drive a pickup truck find another hotel, as the spaces are narrow and impossible to back into. It’s $25/night.

Sherri-lynn，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 10 日

Great property

Yael，2 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 10 月 7 日

Okay experience

The room was clean enough. We immediately noticed that there was no body wash or shampoo, no ironing board either. Cleaning staff need training or better management that actually care about their jobs. There were stains on the wall you’d think the cleaning staff would see and clean up. The refrigerator in the lobby was locked so I couldn’t buy the item I wanted My wife thought the bed was comfortable, I thought so as well but I noticed immediately that the mattress had springs in it. I liked that they had what looked to be a restaurant in the lobby that serves breakfast and dinner, along with a full bar if that’s your thing.

Jorge，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 6 日

Jazmin，1 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 10 月 6 日

Poor Service and Lack of Professionalism

Crown Plaza Hotel has been, by far, the worst hotel experience I’ve ever had. Not only was the service completely unaccommodating, but the staff also showed little interest in resolving even the simplest issues. When I booked my stay, my reservation clearly stated that breakfast was included in the rate (which we paid $21,999). However, upon arrival, we were told otherwise. Even after showing the confirmation email and screenshot with the breakfast inclusion, the staff dismissed it without any effort to verify or assist. During my three-night stay, I also requested a late checkout — first the evening before my departure, and again early in the morning around 9 a.m. Both times, my request was ignored, and no one followed up. The front desk was impossible to reach, as the in-room phone didn’t work the entire stay. To make matters worse, the room was never cleaned or refreshed, and we never received clean towels. For a hotel that carries the Crown Plaza name, this was beyond disappointing. As someone who travels frequently, I would never recommend this hotel to anyone seeking a comfortable or memorable stay. Expect more frustration than satisfaction.

Adam，3 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 10 月 2 日

Jody，2 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 30 日

The room and hotel in general were fine. It was clean and comfortable. I would stay here again.

Rebecca，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 30 日

Very good

Dustyn Ariel，2 晚好友同遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 30 日

Some guest didn’t behave appropriately. Also when we arrive some people was smoking weed just outside of the entrance

Maria，1 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 9 月 29 日

1 example Like I have stay there 4 nights but there is no water bottles when I ask for water bottles they said complimentary water only for members you have to parches… they charge 4.5$ for 500ml bottle

Tayyab，2 晚商務旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 26 日

Shannon，1 晚商務旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 26 日

The ac thermostat was not working and the technician could not fix the issue .

Rahul，2 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 26 日

Caroline，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 24 日

Alison，2 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 23 日

Jackson，1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 21 日

Annissa，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 20 日

Can I get a hell yea

Front staff was great

Garrett，2 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 19 日

The front desk would not provide a copy of the bill. Rude desk staff.

Richard，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 14 日

Ken，1 晚旅行

Hotels.com 真實旅客評語

休士頓醫學中心- Galleria 區 Crowne Plaza IHG 旗下飯店

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