東京威斯汀飯店 - 東京

good hotel, good breakfast, nice comfy room for a good price in Tokyo. I like the neighborhood, It's peaceful and quiet with a quick walk to the train or subway. Spacious when compared to other Tokyo rooms.

Westin in Tokyo always a great place to leave Tokyo from. The Limousine bus leaves from the hotel to Narita. The rooms are large as are the bathrooms. The bell hop and staff outside were wonderful. Unfortunately, our room was not available to check in to until 4:30pm (perhaps a coffee/tea in the lobby might have been a good way to address since we were informed that check in is at 3pm) and there was some type of water dripping down from the lobby ceiling (assuming AC water).

Wi-fit was slow but everything else was perfect!

The staff really makes this place. They are welcoming, friendly, helpful, and professional. The hotel itself is somewhat dated. We stayed in two different rooms and the quality of each differed to a noticeable degree. The design/decor is pretty 1980's Dallas. When we were there the second time it was also noticeably more families, and I now know that my version of hell is a club lounge full of loud children. The location is pretty good, it's about a 10 minute walk to Ebisu Station, which can take you pretty much anywhere.

The Westin is clean and comfortable, but this one is very dated. It is overdue for a number of upgrades. The concierges were not particularly helpful, and the bar staff could have been warmer. The area is quite quiet. For the cost, there are other hotels in Tokyo that are far better.

The carpeting and furniture in the rooms are in need of changing. The decor is of an older vintage but very nice and high end for the time period. The furnishings are worn beyond what is expected in an otherwise nice property. The service at breakfast was unusually poor by general standards and very bad by the normally extremely efficient and high Japanese standards. On busy days it was completely off the mark and on average days it was still average at best. The staff is always great but the whole place could use a bit of sprucing up including the uniforms of the staff. I have stayed there before and I would stay there again but my expectations would be lower than in years past. The Ebisu neighborhood is great and even the walk to the train station is pleasant.

It was ok. Everything was average

Hotel was great. Service was impeccable.

This was my 3rd stay at this property in the past year, I keep returning for the excellent customer service, extremely comfortable bed and spacious rooms, convenience to the Tokyo Metro system, and location outside the noise and traffic of more centrally located hotels. My booking included free breakfast in their main restaurant, which was superb, as was the Friday evening buffet. As a government employee, I'm limited to a fixed allowance for each night, and Hotels.com was the only site I could book a room close to that figure; only negative is the limited points SPG awarded me for the 2-night stay because I didn't book directly. Bottom line, I highly recommend this property and look forward to returning again in the near future.

Great hotel! Top of the line. Very clean and a great area to stay. Lots of eating places and Ebisu station walking distance.