The location is convenient, many good restaurants around here
Zhijiang
Zhijiang,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 26 日
good
KUN
KUN,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 14 日
Yuan
Yuan,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024 年 5 月 24 日
not saft
Nan
Nan,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 9 月 13 日
HIDEYUKI
HIDEYUKI,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 12 日
Lindsay
Lindsay,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 11 日
Michel
Michel,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 9 日
Lura
Lura,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 9 日
Jessica
Jessica,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 8 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 7 日
Christian
Christian,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 5 日
Jason J
Jason J,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 5 日
Bernhard
Bernhard,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 4 日
Matthew
Matthew,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
Everything was perfect and I love the place.
Sandra
Sandra,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
Great stay !
Was amazing atmosphere! Close to get around . Staff were friendly and helpful!
Melissa
Melissa,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
Kristin
Kristin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
Richard
Richard,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 2 日
Disappointing Stay
My sisters and I booked this trip to celebrate our (4) 13 year olds birthdays together. We traveled from 4 different states to meet. When I booked I requested adjoining rooms. I called the hotel 6 months in advance to confirm and was told it wouldn't be a problem but to call again 1 week before our stay. I then called one week before our stay and was told it wouldn't be a problem but to call the morning of our arrival. I then called the morning of our arrival and they confirmed we do have adjoining rooms.
When we arrived a few hours later we were told there are no adjoining rooms available. Had they just been honest to begin with we would have booked somewhere else. That was the whole point of the kids being together for the weekend.
As far as the rooms:
The bath tub did not drain properly so you were standing in 3" of water every time you showered. For 4 people we were given 3 towels and when we asked housekeeping for more we were told that's a front desk problem, you will have to call them. So every day for 4 days we had to call the front desk for more towels.
The phone in one of the rooms didn't work.
The hotel itself is in the perfect location for walking to shopping, food and Navy Pier.
When we were checking out there were 2 different parties at the desk complaining about their reservations not being what they were promised either.
So I advise if you need something specific, beware of booking here.
They really need to work on their reservation promises.
Lori
Lori,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 2 日
Kyrene
Kyrene,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
Shawn
Shawn,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 1 日
Won’t return!
Although the room was comfortable & clean, there were several things I found wanting. I received no information about the hotel amenities….. where the fitness room was; how to get to the pool, etc. In the Grand Resorts suite there were no dishes or utensils in the kitchenette & I couldn’t get the TV connected to my apps. (I even had someone from the hotel come up to help). And why in Chicago is the pool outdoors? That makes no sense! This is not a hotel I would return to.