棕櫚山度假溫泉飯店

Decent, but wouldn't do it again

The first night there was a fight in the room next door at 3:30 AM. Security had to come to the room. The event was a bout an hour from start to finish and woke everyone. The next morning, it started again. She shower makes a high pitched noise. We joked that our flight had landed when finished. The hair dryer put out sparks and then died. It smelled very hot, but I had just turned it on. The pool is very nice, and the proximity to the village is great! Starbucks on the corner was very convenient. The staff was very nice. The hotel is just very old.

Rhonda, 2 晚好友同遊, 2021年02月26日

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Deceiving ad

Ad photos were deceiving. Venue is much older, dirtier, sinks were broken, toilet and shower were completely dirty, outdated, crusty. Bad overall, overcharge for this stay

Martha, 1 晚商務旅行, 2021年02月26日

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Paid upgrades are not guaranteed

Don't bother booking a room with a balcony, read the fine print - they can assign you to a courtyard room. That's what happened to us

1 晚家庭旅遊, 2021年02月20日

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Excellent getaway trip and staff were friendly.

Edison, 2 晚旅行, 2021年02月18日

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Hidden gem in Palm Springs.

Exceptionally close to all downtown has to offer without the street noise. Beautiful grounds and delightful staff. Rooms a bit dated but our balcony overlooking the pool area made up for it. Two separate firepits allowed plenty of seating on a cool evening. Really enjoyed this place and you will too.

Daniel, 1 晚旅行, 2021年02月16日

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Great location/friendly, but everything sub-par

First, they offer on-site parking, but they don't have enough parking for all guests, so when I arrived the lot was full and I had to drive around to find a free street parking spot (and then had to move my car by 11am from that spot to avoid a charge). It should be made more clear that parking is limited and it is first come-first serve. Second, the beds are a bit hard and instead of regular bed frames, the mattresses are mounted on solid metal box frames affixed to the ground, which look & feel really cheap, plus we kept stubbing our toes on them. There are only light sheets on the beds - no blankets! So I ended up having to use pool towels on my bed at night when I was lying there shivering. Last, the plumbing in the shower was not good - pressure was low and the showerhead kept 'spitting' at me (like the pressure was backing up and then shooting out randomly). Also the walls of the room were very thin and I heard my noisy neighbors (and their dog barking) at night, and house-keeping vacuuming next door woke me on the 2nd morning at 7:00am! I would not recommend.

Lauren, 2 晚旅行, 2021年02月13日

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Great hotel, perfect location

Melanie, 2 晚家庭旅遊, 2021年02月13日

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Tks

Was grate and I will come back

Betty, 3 晚家庭旅遊, 2021年02月13日

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Unacceptable

Parking terrible. Not enough parking on-site. Had to drive around the area for 1/2 hour before finding a parking spot. The shower handle was broken. Hardware for toilet paper was broken. Door to bathroom looked to be under repair. Furnishings were shabby. We have stayed at this hotel many times and never had a problem with the rooms. Perhaps because we brought our dog we got the dog room. You do not want to stay in room 127.

Edward, 2 晚旅行, 2021年02月13日

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Nice place to stay and within close walking distance to several restaurants. It was easy to find and park at. I would stay here again!

Donna, 1 晚好友同遊, 2021年02月12日

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