2/10 不太好
2025 年 8 月 11 日
IM VERY UPSET I WANT A REFUND
My husband and I was at home in Olive branch looking for hotel, with a Jacuzzi tub. We Found one on my Hotel.com site. I told them that the room on the picture of the hotel has one, on the video at hotels.com they have a Jacuzzi tub that’s the reason why we chose this particular hotel. We called reservations on the phone before arriving. They said two rooms was available. Got there cannot have a Jacuzzi room, but it was a big misunderstanding, but they did fix the problem and they gave me the upgrade for $66 but then charge my card $100 for incidentals normally I thought they would just hold the charge. She actually charged my card. The state was OK. We did have a little mold in the bathroom. I had to bring bleach from home to clean the hot tub and eat professionally cleaning because of a lot of people being in there I wonder do they sanitize and clean good I had to run the bleach water at least twice in the tub before getting in. It was mold in the bathroom shower. There isn’t any now because I had Clorox bleach other than that, the hotel is really really nice. The breakfast was really really nice. I enjoyed my stay. I just did not want to spend $216 for one night on a room that was not worth but maybe $87 For one night…
Yammonika
Yammonika，1 晚旅行
Hotels.com 真實旅客評語