Booked in for 1 night asked stay another night told was ok next day told to go to another hotel not pleased
Michael
Michael,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年1月28日
Very nice hotel, in a creative arts are. A unique type of building, quite comfortable
Kevin
Kevin,6 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年1月24日
When i booked i requested airport pick-up which they offer, and early check in, same info box on expedia. 48 hours in advance which is double what they request.. no response, so i sent a note reminding them via expedia. After 43 hours of travel, alone and with 3 bags they weren't there. I spent an hour looking for my sign while being surrounded by everyone asking to take me there. So i picked a van, he huddled with about a dozen guys and a tuk tuk took me. He insisted i get a phone sim right away, though i said no many times.5 minutes only. Hell ensued while i was yelled at by a shop owner demanding $, and other weird behavior. I just wanted to go to the hotel. When i finally got there they were aware of my early check in and i inquired about the shuttle. A very rude man just blew off the receptionist with no explanation. She said he didn't feel like it. But the early check in was ready and she knew about the shuttle request. A really bad and stressful start for no good reason. If you must stay here stay at the okay boutique around the corner. Nice staff and food. The alleyway is filled with tuk tuk drivers that will badger you incessantly so be prepared. No isn3enough.
Colette
Colette,10 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年1月10日
HWOON YONG
HWOON YONG,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年1月1日
Entering the lobby to the room was very beautiful! My stay was quite prefect.
Joseph
Joseph,17 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年10月30日
BL Consulting
BL Consulting,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年10月15日
Franziska
Franziska,2 晚旅行
Ebookers 真實旅客評語
10/10 好極了
2023年10月13日
Excellent property. Great view from the balcony. Very good staff, excellent breakfast spread. The hotel is run very professionally, at least once a day you will get a call from reception checking on everything. Kudos to the staff.
PADMAKAR
PADMAKAR,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2023年4月4日
Better stay next hotel
HeeDong
HeeDong,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2020年1月28日
Okay Palace Hotel
Its OK hotel for the price you pay with a great location. Large and clean room for four person.
Breakfast was ok but not more then that.
Used their laundry service and it wasn´t any good experience. Some of our clothes were still dirty after cleaning and they still charged us.
Torbjörn
Torbjörn,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年12月18日
Great location, spacious room, lovely rooftop
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年11月28日
Recommended
Very nice interior. Great staff
hanspeter
hanspeter,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2019年10月14日
Lage gut. Internet top. Dusche top.
Restaurant miserabel. Lässt sich aber vermeiden.
Lichtschalter in 3-er Zimmer mittig hinter dem nicht verrückbaren Bett. Keine Möglichkeit ohne aufzustehen irgendeine Lichtquelle zu aktivieren.
Swimmingpool am Dach ist eher eine größere Badewanne.
真實旅客
1 晚浪漫之旅
Ebookers 真實旅客評語
8/10 非常好
2019年10月14日
真實旅客
2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2019年10月14日
Estha
Estha,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年10月12日
真實旅客
3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2019年10月11日
真實旅客
1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019年10月5日
真實旅客
3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2019年9月4日
Average reception.No one helped with luggage or show me the room. ( 20 pm)
Main room/ lobby in total darkness.
Was told on arrival: no breakfast tomorrow as facility closed( had to go round the corner to sister hotel.
Room by the lift so quite noisy ( loud speaking by local/staff?) all the time.
Bed was comfy & room clean.
Lack of curtains on balcony doors so very bright light very early morning.
Breakfast was very plain.
Francoise
Francoise,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2019年8月31日
What you need to know...
Good location. Cheap price. Great reception staff.
Towels and sheets should be changed, they were used and washed too many times.
Now the reason why I will not stay there again. The hotel is at the end of a small deadend street and everytime you go out and come back in, half a dozen of hotel’s tuk drivers aggressively offer their service, of course at 2 or 3 times regular metered taxi prices... I use PassApp in PP so I declined, one of them called me « mean » in Khmer. That made my girlfriend and I feel uncomfortable... and we felt uneasy to call a tuk tuk with the App to pick us up. Never again.