You get what you pay for, front staff isn’t necessarily rude, but not friendly either. Property is pretty run down, elevators only worked going up, but not going down (weird). We had to reprogram or key cards every time we would leave. We never got room service in our 3 day stay, this might be reasonable, but it was not disclosed that this would be the case, I was asked if I needed room service by housekeeping our second day, I said yes, we would be leaving in 20 min so they can clean, I pre-tipped her and when we came back out room was not clean, I had to to ask for towels at front desk on our last day. I did not feel unsafe in the area, it’s just that everything is so run down.