The room was very dirty and the curtains didn't cover the window completely. The bathroom window wouldn't close.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月27日
Claudia
Claudia,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月3日
Calvin
Calvin,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月23日
Too expensive for what we got.
I had higher hopes for this one. Our room was missing the front of the oven door and the pullout couch was missing bolts and wouldn’t fold out at all. We had to pull the mattress off and sleep on the floor. There weren’t enough additional linens or towels to accommodate the number of guests.
Shanna
Shanna,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月11日
Decent people don’t stay here
My garden had 15 piles of dog poop. TV didn’t work. The freeway was right out the door. Very terrible area, people were creepy. Front desk was closed so I had to go across the street to check in. My bed squeaked. There where only sheers in my window, no curtain.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月10日
Gerardo
Gerardo,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月29日
Room appeared tidy. Walking barefoot on the floor left us with black feet. Coffee pot leaked. Oven door had no/broken exterior glass panel. Adult I was with burned their self on oven door as it sprang shut. The kids started counting cockroaches after the 4th one, stopped after reaching dozen. Did not stay second night to avoid bringing cockroaches home. Stay was non refundable so lost needed $100 due to early checkout. Will not stay at any hotel of this brand again.
Ivan
Ivan,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月27日
Elizabeth
Elizabeth,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月23日
It's a halfway house for homeless, pretty scary activities going on, bad neighborhood. I was supposed to stay 3 nights, but checked out after the 1st night. Never using Expedia again, you obviously don't vet your properties.
Daniel
Daniel,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月11日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月7日
I was shocked at how poor the room and surrounding area were. The cheap vinyl flooring was cracked, split and torn. The blow dryer didn't work. The curtains were cheap and too sheer to give privacy and most likely from the 1970's. The furniture was old and in bad shape. There was a glass sliding door (with the curtains that didn't give privacy) that looked out on a dirty back yard area with trash, a prison style fence, and close to the noisy highway. The pet area was full of dog poop because people didn't clean up after their dogs. The hot tub was dirty and empty. It also seemed to be in a seedy part of town. I was glad to leave in the morning! There's a Starbucks across the street, which is where I got my breakfast. Oh...I also found a used Kleenix in the sheets. It had obviously been washed and stuck to the sheet after drying.
*Despite the old run down condition of everything it seems the housekeeping did a really good job cleaning the room. Desk clerks were nice. The owners need to put some money into cleaning up and remodeling the rooms.
Theresa
Theresa,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年11月4日
Mohammed
Mohammed,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月3日
Yosemeri
Yosemeri,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月18日
Noisy due to people fighting / yelling in the room next door.
Noisy because it is very close to a highway
Bathtub looks very dirty
Super bad smelly
CARLOS
CARLOS,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年10月18日
The rooms we booked were including a sofa bed , we did not get the rooms we paid for, both rooms smelled like smoke and cigarettes and both had a roach infestation. We had complained about the rooms and advised us that we would get a refund, we have not received it and keep getting the runaround. Would not recommend staying here at all.
Blanca
Blanca,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月18日
Had to move to 3 times to get a room that was somewhat decent. lights didn't work, roaches, dead bolt did not work, door had gaps you could see outside and staff said they would take care of it but in the evening the staff said they had no record of needing to move rooms and that their staff didn't inform them. They made it my fault they don't communicate among them selves. Id like my money back
Jorge
Jorge,2 晚家庭旅遊
Orbitz 真實旅客評語
2/10 不太好
2024年10月17日
Mohammed
Mohammed,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月7日
REFUND NEEDED by October 11th
I need my money back. We did not check in at Quality El Cajon due to safety concerns and hygiene levels. Pictures are way more beautiful and actual place is very bad.
I had to spend two times more dollars for alternate accommodation management again this
Pay back my money by October 11th 2024 OR I will file a complaint in consumer court claiming for pain and suffering caused to our family with children.
Chanpreet
Chanpreet,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月1日
Richard Amin
Richard Amin,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月1日
karen
karen,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月30日
Not a Hotel is an apartment complex-blood on walls
This is not a hotel!!!It is an apartment complex where ppl live. The place is disgusting there was blood on the walls. Trash can outside of the rooms full. I checked in got my room key with my family and walked right out when I saw the room. The bathtub had roaches and was dirty/moldy tub. The room was also not what I had paid for I had “reserved” a room with a bed sofa and the room I was given had only 2 queen beds. It’s the worst and most disgusting place I have ever seen. Shame on Hotels.com for having this on their website.
Faviola
Faviola,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月29日
I was so disappointed and disgusted with this reservation. When we arrived it was infested with cockroaches, stains on the beds, the ac wasn’t working, walls were dirty like they haven’t cleaned them in years. I went to tell the front staff if they could give us another room, because I had 4 children oldest being 8 youngest being 4 months old and wasn’t comfortable having them sleep in there. Mind you we drove almost 8 hours.. they told me they didn’t have anymore rooms and if we wanted to cancel it would be $200 on top of the $100 damage deposit I had put down. To top it off they when we returned from an outing The next day, our room had not been cleaned! I was so disappointed. Never again
Janaliss V.
Janaliss V.,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年9月24日
They only cleaned once on our stay, and not well either. Most of the outlets in our place didnt work. The door to the bathroom door didnt close. The shower will either give you really hot or really cold water. The people at the front desk were helpful and nice, and the breakfast was almost always stocked.