It was a terrible stay. I've stayed in many hotels and this one was not good at all. Upon our arrival I was notified that there is a $100 per day incidental hold on my credit card per night. When I entered the room it smelled dirty, the sheets had what looked like oil or some kind of stain on the comforters. They smelled dirty. There was something sprayed all over the sitting chair, furniture had peeling, and floor lamp was broken, large black marks on the wall by the door and the shower head was broke from the wall leaving a hole. I stuffed a wash cloth in the hole. My husband and I were kept awake throughout the first night and woese on the second night kept my husband awake all night. He went downstairs to lodge a complaint with the gentleman at the front desk. The gentelman at the front desk comped the parking fee.
I woud not reccomment this htoel to anyone.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年3月8日
amanda
amanda,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年3月7日
We Like it, but could use a little Customer BuffUp
Customer Service is "IFFY" at times. Some employees that answer the phones for airport transport are quick to answer before hanging up. Another employee wrote our room Number on the Key card, but we couldn't read it. (Need some practice writing). We landed once on a Friday night, to find the bartender 'by herself.' Slammed by the Spring Baseball fans. We felt bad for her. Our room was missing the luggage rack and the bath/shower spout was stuck. My husband explained it to the front check out. Parking is SAFE, but I wish that customers would get a little discount, instead of the full price per night at $12.00 a day. There is no drinking water, unless you purchase it.? weird for a Phoenix hotel. We like that it is close to the airport and the RAIL system.
Shannon
Shannon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月2日
Clean hotel, great bar, close to the airport
William L
William L,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年3月2日
Meh
Location is convenient to the airport. Beds were comfortable. However, the room was dusty and a bit musty. Also, worst hotel food I have had for a long time. The mushroom swiss burger had processed cheese. The only option for breakfast was buffet style with undercooked potatoes, overcooked dry saugage, and mushy scrambled eggs. At least the coffee was strong.
Gaynelle
Gaynelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年3月1日
JOELLE
JOELLE,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月28日
Dan
Dan,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月25日
Jeffrey
Jeffrey,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月24日
JEFFREY
JEFFREY,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月24日
Amanda
Amanda,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月22日
Deborah
Deborah,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月22日
anita
anita,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月22日
krista
krista,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月20日
Was good. However the details weren't there. Coffee in room, no creamery. Fitness room no cups for water dispenser. Asked for a 12 noon check out (1 hour more) and got a no.
Eric
Eric,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月20日
Bobby
Bobby,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月20日
Alberto
Alberto,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月20日
Good
Comfortable. Good Happy Hour.
Shannon
Shannon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月20日
Good hotel stay
Great service, rooms were clean, by the airport with shuttle service, No problem