My overall stay was great! Check in was not, the tall, thick, middle aged black gentleman that checked us in was a little abrasive. He was not friendly and I do not believe he smiled once. He did not see our second room and we had to tell him. With no apologies he acted as if it was due to it being under two different names, instead he should have asked what my name was and locating it, with a smile. Overall, I left that desk not feeling welcome by this establishment, it was late and I was too tired from my meeting to care. Your other staff was amazing and made up for our check in experience. I hope your check in person feels better with whatever he is going through in life. Thank you.