My hotel did not have complimentary breakfast and the hotel restaurant was extremely pricey. Next, some of the hotel cleaning staff were not very welcoming. My room was cleaned and had clean sheets. But the heating system was not working properly and it was very cold in the room up until my day of check out. My bathroom floor had ants and a loose tile. Finally the hotel has invested very little in furniture maintenance. Most of the furniture looked old and dirty.
Yolanda
Yolanda,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 12 月 11 日
Not for me.
Manuel
Manuel,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 12 月 11 日
Sharon was wonderful, she checked me in and even reminded me from a previous stay!
Vanessa
Vanessa,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 12 月 7 日
Had a rough check in, 3 different rooms. Offered compensation for inconvenience never received. Staff was very helpful other than that. Michael was very helpful in getting my rooms corrected. Very respectful! Customer service 5/5.
Vanessa
Vanessa,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 12 月 4 日
Worn out hotel
Hendrikus
Hendrikus,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 12 月 3 日
Elevators could be updated.
Wade
Wade,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 11 月 30 日
Check in was smooth but then when I went to my room I had two full beds instead of the king we requested. I went to the front desk to try to get this corrected and was told they were out of rooms with king beds even though I booked a room with a king days in advance. How do you sell out of what I already purchased? On a day my boyfriend and I wanted to get away, we were made to sleep in separate beds. This would be mildly more acceptable if we hadn’t booked a previous trip with a Hilton for two queen beds (my son was with us) and got to the room just to have 1 king bed. It took them hours to straighten out because we told the front desk that there was no way we’d all be able to fit in the same bed because they sold out of a room we previously paid for. I don’t think I’d opt to stay at a Hilton again. It was very clean but I don’t like deceptive sales practices.
Tiffany
Tiffany,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 21 日
Nicholette
Nicholette,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 20 日
Great clean and comfortable room. The hotel was really clean and quiet/peaceful. Great customer service and the Chocolate Chip Cookies are amazing!!!🌟
Roger C.
Roger C.,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 11 月 15 日
Hotel is in need of an update. Our room was musty and the drawers on the dresser didn’t close, so we had to navigate past them. When I gave feedback to the staff, I was offered breakfast vouchers. I had 2 rooms and rather than asking how many vouchers I needed, they were rude and said “you only have 2 people”…I had two rooms and this unacceptable one had 2 beds with 4 people.
Laura
Laura,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 11 日
Ben
Ben,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 11 日
My keyless entry did not work however the front desk staff was quick to provide key cards.
julie
julie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 10 日
Hotel rooms showing signs of wear and tear - definitely need a refresh (especially the bathroom - low water pressure, and hot water was only warm - fixtures were aging, not very clean, and not operating correctly. Finally, smell of pot was rather annoying and stuck in the carpet... need to do a better job of keeping people from smoking on site.
Guy
Guy,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 9 日
The desk clerk Ms. Bentley upon my arrival I had a little difficulty with my payment. Ms. Bentley was very patient and her customer service was top notch. The problem was resolved in a timely manner. My room was nice and clean. The Spotlight restaurant and bar was very convenient for me. I ate dinner and had breakfast while staying at the hotel.
Sarah
Sarah,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 8 日
Clean room. Friendly staff.
Andre
Andre,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 31 日
Nice clean comfortable room
Location was great for where I needed to go
Cookies they give out upon arrival are delicious
DeElla
DeElla,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 10 月 30 日
The staff from the start was horrible. I tried checking in and was told that I didn’t have a reservation which I clearly did since I booked with Hotels.com. It was the worst experience I’ve ever had checking into my reservation.
Hilary
Hilary,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 28 日
Yes
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 27 日
The elderly lady that checked me in was extremely friendly! So my experience from the start started out amazing! We came for a staycation because my son wanted to go to a pool. The pool was huge! Clean & warm! Lots of clean towels for the guest and lots of tables and chairs! Beds were extremely comfortable and the covers were so soft and warm. Shampoo and conditioner smelled amazing! I will definitely be returning with my family!
Lydia
Lydia,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 26 日
Cordre
Cordre,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 21 日
Great option
Frankie
Frankie,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 20 日
Godt hotel
Et godt hotel som dog trænger til en up date.
Venligt personale og god rengøring
Mange parkeringspladser
OK til prisen
Lars
Lars,6 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 20 日
The staff was really nice. The room was really clean. It was in a great location close to the expressway.