Check in was awful. Even though I made a reservation and paid they canceled my room because they were full. They said because I booked with a third party they were full and needed to Hyatt members rooms first. After begging he made me a member of Hyatt and then gave me a room. This whole ordeal was unnecessary and stressful.
Barbara
1 晚家庭旅遊
10/10
真實旅客
1 晚旅行
10/10
William
2 晚商務旅行
10/10
Es un gran hotel para disfrutar San José. El personal muy amable y las habitaciones limpias y cómodas.
ALEJANDRO
4 晚家庭旅遊
4/10
Parking was horrible. They charged $45 for the night and when we came back to the room they were out of parking. The
alternative was to park at another hotels parking garage off site.
The orientation of the bathroom is was awful. They hung towels in the bathtub.
No pool.
Customer service at check in was awful. A lady was arguing with a customer and kept walking away. No manager on site to support.
Breakfast was mediocre. No space for seating, had to sit in the front waiting area.
Dominique
1 晚家庭旅遊
10/10
Steven
1 晚旅行
8/10
Gilma
1 晚家庭旅遊
10/10
Jared
2 晚商務旅行
10/10
Omar
3 晚旅行
2/10
J Refugio
1 晚旅行
8/10
WILLIAM
1 晚旅行
4/10
Perfect location, can walk anywhere if you are in town for an event. Rock hard beds and really loud street noise prevented us from being able to sleep. Won’t stay again. Free breakfast had many options, but it was all cold.
Paul
1 晚旅行
10/10
真實旅客
1 晚旅行
10/10
Great experience great for kids
Fabiola
2 晚家庭旅遊
10/10
Gladys
1 晚家庭旅遊
2/10
Dan
1 晚旅行
8/10
Very spacious and comfortable room. Friendly staff and very nice buffet breakfast. Good location to Arena and San Pedro Square entertainment area.
S
2 晚旅行
6/10
It was a nice inexpensive place to stay at for a night. We were there for the sharks game.
Amber
1 晚旅行
10/10
Excellant! would stay here again
Nicole
1 晚旅行
8/10
Peter
1 晚旅行
10/10
Clean and comfortable with friendly staff. Good location that felt very safe. Short easy walk to a Sharks hockey game.