Really lovely hotel with excellent staff, great breakfast, lovely rooms, fabulous rooftop pool, designer communal areas and huge cinema size screen showing Euro games. Walking around the resort it appears to be much nicer than all the other hotels. Major downside - I have no idea why they believe keeping all pool areas locked and inaccessible until TEN am is a good idea especially when the safest sun is early. Early risers are forced to hang around (or better go for a lovely beach walk) but I think this is ridiculous. Also the a/c unit is in the entry corridor to the room and so is fairly ineffectual at cooling the room even at the lowest temperature. I asked for a kettle as there is a coffee maker in the room but I was unable to work out how to get hot water from it. They said they do not have kettles - it would be very cheap and friendly to maybe buy 5 so that when a guest requests one they can say 'yes' rather than no?? I suggested this and was looked at rather blankly