Large convention-style hotel, but fairly quiet in terms of hotel and outside noise (see fan noise comment following). Room was very clean but spartan. Only one comfortable chair. Loud A/C fan which we weren't able to turn off. A/C controls were nonobvious. Hotel sent up housekeeping staff quickly when requested who did turn off A/C fan. Hotel has automatic shade system but like A/C no explanation on use (ultimately I was able to use and it worked well). Front desk and other staff very friendly. Restaurant was very busy. Food seemed above average for hotel of this type. On arrival and for at least several hours, sign-in to Wi-Fi was not working (Note: Hotel provided 4000 "points" for Wi-Fi and A/C fan inconvenience.) Starbucks in lobby. In summary, hotel is clean, friendly and fine for a short stay in Richmond.
Richard
Richard,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 21 日
Great stay
Clean room, comfy bed and I loved the room service!
Caitlyn
Caitlyn,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 15 日
Susannah
Susannah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 8 日
Bill
Bill,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 8 日
William
William,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
Birthday Concert
We were there for a birthday concert. Staff was so nice. They remembered why we were there when we were walking out and told us to enjoy the concert. Amenities were top notch. Breakfast was a great selection. Late night snacks hit the spot. Will definitely stay again.
Nichole
Nichole,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Natalie
Natalie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Great place!
Appreciated the wonderful staff who welcomed us and the rooms were comfortable and clean.
Natalie
Natalie,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Thanh n
Thanh n,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Dan
Dan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Amber
Amber,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 19 日
Chan Hyun
Chan Hyun,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 18 日
mike
mike,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 18 日
Ashton
Ashton,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Good
Christopher
Christopher,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Stacy
Stacy,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 17 日
William
William,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
More then expected!!!
jacques
jacques,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
A little extra care goes a long way
Hotel staff is amazing. Thanks Singh and Victoria. Recommend parking across street for easy access to car, and in/out privileges with no extra charge. Rooms are comfortable, but deep cleaning is needed...carpet needs a good vacuuming around bed and corners, which means entire carpet probably needed a good scrubbing.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Robert
Robert,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 11 日
Mold
Bathroom had mold in it, other parts of room had mold. Was my seco d time booking this exact hotel, would not book again.