Richmond Marriott

3.5 star property
Central hotel with restaurant, connected to the convention center, near Broad Street

Choose dates to view prices

Photo gallery for Richmond Marriott

2 bars/lounges, lobby lounge
Lobby
Lobby
Property entrance
Restaurant
In the heart of Richmond, Richmond Marriott offers a warm welcome with a coffee shop, garden and inviting bar. Connect to high-speed WiFi and enjoy dry cleaning/laundry services during your stay. The helpful staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is NT$5,371
NT$6,245 total
includes taxes & fees
Dec 4 - Dec 5

Room options

Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Sofa bed - double
Blackout drapes/curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Sofa bed - double
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Sofa bed - double
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
Sofa bed - double
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
500 E Broad St, Richmond, VA, 23219

What's nearby

  • Broad Street - 1 min walk - 0.0 km
  • The National - 2 min walk - 0.2 km
  • Greater Richmond Convention Center - 3 min walk - 0.3 km
  • Virginia Commonwealth University - 10 min walk - 0.8 km
  • Altria Theater - 16 min walk - 1.4 km

Getting around

  • Richmond Intl. Airport (RIC) - 13 min drive
  • Richmond Staples Mill Road Station - 11 min drive
  • Richmond Main Street Station - 17 min walk
  • Ashland Station - 23 min drive
  • Free area shuttle

Restaurants

  • ‪Urban Hang Suite - ‬2 min walk
  • ‪Richmond Marriott Hotel Concierge Lounge - ‬1 min walk
  • ‪Fall Line Kitchen & Bar - ‬1 min walk
  • ‪Penny Lane Pub - ‬3 min walk
  • ‪Secret Sandwich Society - ‬2 min walk

About this property

Richmond Marriott

Richmond Marriott offers a fantastic location, putting you just a 5-minute walk from Broad Street and Greater Richmond Convention Center. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Also, Virginia Commonwealth University and Richmond Raceway are within a short drive. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 413 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 3:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices); 5-device limit) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 49.00 per day; includes in/out privileges)
DONE

Offsite

    • Free area shuttle within 2 miles
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (26760 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 1984
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Transfer shower
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 49-inch Smart TV
  • Premium satellite channels
  • Netflix
  • Hulu

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices) and 5-device limit) and free wired internet
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Corner Rapid Bar - This lobby lounge serves light fare only. Happy hour is offered.
Fall Line Kitchen & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Starbucks - This coffee shop serves breakfast only. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Valet parking costs USD 49.00 per day with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Marriott Richmond
Richmond Marriott
Richmond Marriott Hotel
Richmond Marriott Hotel
Richmond Marriott Hotel Richmond
Richmond Marriott Richmond
Richmond Marriott Hotel Richmond

Frequently asked questions

Does Richmond Marriott offer free cancellation for a full refund?

Yes, Richmond Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Richmond Marriott?

Sorry, pets aren't allowed.

Is parking offered on site at Richmond Marriott?

Yes. Valet parking costs USD 49.00 per day.

What are the check-in and check-out times at Richmond Marriott?

Check-in start time: 4 PM; Check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Richmond Marriott and nearby?

Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Enjoy amenities like 2 bars and a 24-hour fitness center.

Are there restaurants at or near Richmond Marriott?

Yes, there's an onsite restaurant, Corner Rapid Bar.

What's the area around Richmond Marriott like?

Richmond Marriott is in Downtown Richmond, a short 1-minute walk from Broad Street and 12 minutes' walk from Virginia Commonwealth University. Travelers recommend the hotel for its walkable location.

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Reviews

Richmond Marriott Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Excellent dining options were available, including a restaurant, Starbucks, and convenient walking distance to many restaurants. (11 reviews)
  • Breakfast was a great selection with delicious food and attentive service. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
Parking
Convention center
Bed
Lobby
Breakfast
Food

Reviews

10/10 Exceptional

Great stay

Clean room, comfy bed and I loved the room service!
Caitlyn, 1-night trip

10/10 Exceptional

Excellent! Staff was very friendly, everyone smiled and offered assistance!!
Lynn, 2-night trip

4/10 Fair

Sad

Staff was great. When they were told about mold in the shower they they will tell maintenance No bath no shower
Razan, 1-night trip

10/10 Exceptional

Comfortable bed.
Constantine, 1-night trip

2/10 Poor

I booked and prepaid for a room to attend an event at the convention center. I arrived after the check-in time of 4pm and was told my room was not ready and the valet parking was full. I’d did not get a notification that my room was ready until 9:30pm for an event that started at 6pm. I ended up parking 2 blocks away and changing in the car. Highly disappointed!
Austin, 1-night trip

10/10 Exceptional

My family had a great stay at the Richmond Marriott! The parking garage located at E. Marshall and 5th St connects to the hotel via breezeway and is centrally located close to the amenities of downtown. The M Club Lounge in the lobby was a wonderful perk that we enjoyed very much!
Ron, 1-night trip

8/10 Very good

The stay was great. The amenities were not aligned with what is on the website. There was a pool listed with spa. I asked the front desk personal and they said it hasn't been available since covid. Also the day I arrived there was some type of wedding going on and most guest were on the 18th floor. all the decorations they has on their garments (small tiny items and shiny strings) were all over the floor. The staff did not vacuum the floor at all the entire week I was there. And yet for some amazing reason, your staff has gone above and beyond everywhere else.
Edwin, 5-night trip

8/10 Very good

I had an amazing short stay. My room was nice and clean and the property was beautiful. Unfortunately my shower was broke but someone fixed it.
Keisha, 1-night trip

10/10 Exceptional

Amazing
Donald, 2-night trip

8/10 Very good

A little extra care goes a long way

Hotel staff is amazing. Thanks Singh and Victoria. Recommend parking across street for easy access to car, and in/out privileges with no extra charge. Rooms are comfortable, but deep cleaning is needed...carpet needs a good vacuuming around bed and corners, which means entire carpet probably needed a good scrubbing.
1-night trip

10/10 Exceptional

The staff is incredibly helpful, knowledgeable, and very nice. The amenities and the property is kept up very well. I have absolutely no complaints.
Lisa, 2-night trip

10/10 Exceptional

Excellent facility, connected to public parking and the Convention Center by skywalks. Every staff member has been informative and helpful. Restaurant was great for lunch and several others were within walking distance. So far, win-win.
LYNNE, 1-night trip

8/10 Very good

The whole stay was absolutely amazing, the only issue was our bathroom sink was slightly clogged but it wasn't worth complaining about.
April, 2-night trip

10/10 Exceptional

Richmond Marriot 2025

Front desk Marlin & Beloved were wonderful. Professionally, kind & answered all my questions. Elena Housekeeping was attentive & very kind. Everyone that works in this Marriot were all friendly and polite.
Nikki, 2-night trip

6/10 Good

The view was good and the atmosphere was prestigious. I honestly did not like that i was double charged at the start of my visit. It really left a bad taste in my mouth.
Daveon, 2-night trip

10/10 Exceptional

Great stay
Yvonne, 1-night trip

6/10 Good

Blanket in room had a dried bug on it.
Jana, 2-night trip

10/10 Exceptional

We had a wonderful stay at the Marriott. It was a busy weekend with events and the staff was very helpful and polite throughout our stay.
Laura, 1-night trip

2/10 Poor

I initially made a reservation via Expedia only to receive an email that I needed to call the property and confirm my reservation. When the property was called, I was told I had no reservation. I re-booked with Expedia only to discover that the property found my original reservation, then would not allow me to cancel either without paying a fee. The whole place is run by incompetent individuals who are exceptionally rude to customers. I will never stay here again and will lodge complaints with corporate.
Tyler, 2-night trip

10/10 Exceptional

Didn’t like parking situation.
Kanchan, 2-night trip

10/10 Exceptional

I like how the elevators are secure. You have to use your room key to use the elevators. That's a good a security measure.
Lisa, 1-night trip

10/10 Exceptional

Very nice property and nice customer service. Definitely will be back when visiting my daughter that attends VCU.
Tasha, 2-night trip

10/10 Exceptional

Fun

Excellent
Aaron, 1-night trip

10/10 Exceptional

Great
Trustin, 1-night trip

10/10 Exceptional

Every single employee I encountered went above and beyond. Everyone was very polite and very helpful. Probably the nicest atmosphere I've been around in all of my travels. Nice Job
William, 2-night trip