At check-in receptionist couldn't find my name and room dor more than 1hour. After talking with Hotels.com staff she gave me the key and she didn't apologize me at all. Worst service in my whole life.
JAEMYOUNG
JAEMYOUNG,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Great stay
Staff at front desk was very welcoming and helpful. Room was clean, bed was comfortable. Very convenient to metro station nearby. We would absolutely stay here again.
Amy
Amy,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Fernando
Fernando,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 22 日
No coffee?? Really
Cream and sugar,in the lobby, but no coffee. Informed, you have to buy coffee somewhere else in the hotel, and then bring it back to the lobby to add the cream and sugar. Sort of missing the mark in terms of basic hotel hospitality.
John
John,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 22 日
The state was nice. I chose a room that was kind of looking at the roof so that was a bit different but not necessarily bad. My only issue was that I had to switch rooms because of the air not working and I had to kinda do a bit of a runaround for a ironing board, but that wasn’t even the worst because the customer service at the front desk was exceptional. The only thing that was a little challenging was the $45 for parking that was a lot but other than that, no complaints.
Lakisha
Lakisha,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 19 日
Zach
Zach,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Excellent
al
al,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Bryanna
Bryanna,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
shengwu
shengwu,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Vishwajith
Vishwajith,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Gregory
Gregory,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
LaToya
LaToya,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Maura
Maura,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Anna
Anna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Mary
Mary,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Perfect!
Excellent hotel, incredible staff, very kind and helpful. Great location, with many restaurants, cafes, and a subway station less than two blocks away. Perfect value for money.
Ana
Ana,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
Long Wait for Shuttle
The hotel itself served our need when we had a weather-related flight cancellation. We had a hard time with the shuttle from the airport. It runs on a long cycle and was full the first time it passed our terminal, leaving us waiting even longer to get to the hotel. The next driver allowed standing passengers. We made sure to allow plenty of time in the morning to return to the airport.