Staff was very friendly and the room was clean. The room we got was handicapped accessible which was okay but it did not have a balcony as indicated. We could not change rooms since the hotel was completely booked. We stayed for 7 days and the hot water did not work until the 6th day of our stay. The towels in the bathroom are not changed regularly and when we asked the staff to change them on the 4th day, only 2 of the towels were changed. The ironing board in our room had to be changed and the replacement one was not much better. There is a restaurant on the property but the food is just okay and a little pricy compared to other restaurants. On-site parking available so we were able to park right outside of our room which was great. Overall our stay was okay.