First let me start with valet services- one morning we called for the car and finally 45 min later we went to the desk and they claimed never to get a call. So next door dash- over $70 in door dash and it was stolen by an identified guest who was also unruly. Security identified her and told us not to worry about it and tell door dash it was stolen and we should get our money back. We then had another incident with the same guest as she ran barefoot and crazy through the lobby being disrespectful and we reported it and yet again nothing was done. This went on for 3 DAYS. Upon checkin the hotel kept swiping my daughter’s card for a security deposit and claimed it wasnt going through. So we gave another card which was swiped multiple times. Then we get a fraud text from the bank showing several hundred dollars withdrawn !!!!! In transactions from the hotel and come to find out it was going through every time she swiped, on BOTH CARDS! My husband then went to the bar one night for a burger and a drink. Over 1 hour later his food was finally brought out and his whiskey looked like water. The waitress advised they were running out of my husband’s preferred whiskey so they were watering it down, I mean SERIOUSLY?!? Honestly this was one of the worst hotel experiences we had. Will definitely NEVER go back. The only nice thing was how they were decorated for the Christmas season.
Jessica
Jessica,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月25日
Shelly
Shelly,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年2月23日
Dennis
Dennis,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月17日
Francis
Francis,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月16日
We got back to the room at 1030 and the TV didn’t work, which happens. But no answer at the front desk on multiple calls, no help on the phone the next day when I told them, and no answer at the text number hotels.com said to use for them. Won’t stay again.
Edward
Edward,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月9日
Valentines weekend
We love going to the Omni William penn. My husband and I go every year for Valentine’s Day weekend
michelle
michelle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
Anthony
Anthony,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月5日
Samantha
Samantha,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Travis
Travis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
Lynn
Lynn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月23日
Demerius
Demerius,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月21日
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月19日
Veronica
Veronica,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月17日
Historical property
An historical property expertly maintained as such.
Harry
Harry,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Janice
Janice,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
OWP
It was my first stay and I loved it. Beautiful hotel and amazing staff.