我是否可以免費取消蘇珊娜套房 - 蘇布之家公寓飯店的預訂並收到全額退款？

可以，蘇珊娜套房 - 蘇布之家公寓飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

蘇珊娜套房 - 蘇布之家公寓飯店是否有游泳池？

是的，住宿提供室外游泳池。

蘇珊娜套房 - 蘇布之家公寓飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

蘇珊娜套房 - 蘇布之家公寓飯店是否提供停車位？

是的。自助停車的費用為每天 MYR22。車位有限。

蘇珊娜套房 - 蘇布之家公寓飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：23:00。退房時間為 12:00。提供零接觸入住和退房服務。

蘇珊娜套房 - 蘇布之家公寓飯店和附近有什麼好看好玩的？

蘇珊娜套房 - 蘇布之家公寓飯店具備室外游泳池和健身中心。

蘇珊娜套房 - 蘇布之家公寓飯店有附設廚房、可以自己開伙的客房嗎？

每間客房都有一個小廚房，其中提供爐台、冰箱和微波爐。

蘇珊娜套房 - 蘇布之家公寓飯店附近的環境怎麼樣？

從蘇珊娜套房 - 蘇布之家公寓飯店走路只要 5 分鐘就可以到新山中央車站，另外走 7 分鐘還可以到新山城中坊。

蘇珊娜套房 - 蘇布之家公寓飯店住宿資訊、相片和旅客評語

Q: 蘇珊娜套房 - 蘇布之家公寓飯店是否有游泳池？

是的，住宿提供室外游泳池。

Q: 蘇珊娜套房 - 蘇布之家公寓飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

8/10 非常好

2019 年 8 月 2 日

平價, 舒適, 寬敞

平價, 舒適, 寬敞, 但check-in 要 whatsapp / call 聯絡人到Lobby辨理我訂了3房間的單位, 但他們說沒有3房, 安排了1房+2房給, 而且不是相連, 有少許不方便但回想一下, 我們有2廳3房3房浴室.....其實都很不錯

1 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2019 年 2 月 15 日

You cannot check in when you reach the property but contact the contact person and wait. It took me about an hour for checking in. The room was big but insufficient living necessities were provided. No bottled water, teethbrush, slippers were provided in this room so make sure you have to bring or buy before you reach the property. Luckily the property located next to two shopping centres so you can get all necessities you need.

3 晚浪漫之旅

Hotels.com 真實旅客評語

2/10 不太好

2019 年 12 月 7 日

Yuen Hin，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2019 年 11 月 23 日

The apartment was spacious but the furniture was Low quality. Check in was also not as smooth. Messaged the property for check in instructions but didn’t receive any response. Had to call Expedia to help get a response from the property. But was still not clear on the procedures. On top of it, the property did not have a reception.

2 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2019 年 10 月 21 日

3 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2019 年 9 月 26 日

Amazing!! More space for family.

Modhel，6 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2019 年 7 月 11 日

1 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2019 年 6 月 19 日

Everything was fine except for the towels given by housekeeping. They were torn with holes and stained. Should not be kept on the first place. I did feedback to the representative of Subhome and he was taken aback. Please take note.

Zuleeyantee，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2019 年 5 月 6 日

Excellent Location

The apartment is very cozy and spacious, it is the same as booking directly thru Suasana Suite. The only con is you need to contact thru what's App or phone. I love the TV, large and good. Check-in time is 2.30pm. The best part is the location, so close to shopping malls, good eateries and CIQ.

Koh，1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2019 年 4 月 26 日

Spacious & well maintained.. near to shopping malls.. will stay again.

Jessica，1 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2019 年 4 月 23 日

Comfort

Overall is good. If can have floor map on the door step and outside bathroom will be more perfect.

Lee Ping，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2019 年 3 月 24 日

SSUYUAN，2 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2019 年 3 月 23 日

A good impression for the stay

Although when we just reach the hotel, we took longer time to contact the receptionist to check in. (But We were ahead of time for check in , at first we just wanted to deposit our luaggage. End up we check in earlier. ) I suggest outside of the bathroom can put a carpet avoid from slippery. But overall is still a good impression of the stay. Thank you for the service :) It was a good experience! and we like it a lot !!!

Ya Ching，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2019 年 3 月 5 日

Accessible, very near to my event that day. I will come back

1 晚好友同遊

Expedia 真實旅客評語

8/10 非常好

2019 年 2 月 21 日

Not bad overall

It's really spacious and overall in good and comfortable condition. Ideal for families and group of friends. Only towels and shampoo/shower gel is provided so do bring your other toiletries need (e.g. toothbrush, toothpaste, shaver). Toilet in the master bedroom has lots of ants. Wi-fi connection is unstable and only connectable from the master bedroom. The check-in process is hassle-free although there is no reception counter, just give them a call and they will guide you accordingly.

TENG TENG，1 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2019 年 1 月 22 日

The 3-bedroom property was not sufficiently clean - there were trails of ants crawling all over the place. Ants would crawl up on us when we were on the bed and sofa. The common shower had no hot water despite us switching on the water heater. Our repeated messages to Subhome regarding the water heater issue were ignored and the issue was not resolved during our 2-days stay (6 of us ended up sharing one bathroom). There were also no toiletries except two bottles of cheaply-scented body shower and shampoo - it was not sufficient at all for 6 pax over a 2-days stay. There were also no bathroom mats and we could not dry our feet after shower. We also had to ask repeatedly for the wifi password and despite reading our messages, Subhome refuses to respond. We had to write again the next day before we got a response. Even then, the password was inaccurate (we had to figure out by ourselves that Subhome made a mistake with the capital letters). This was an apartment for 6 pax but we were given only one access card. Lastly, Subhome was so unprofessional - it asked me to provide my credit card details over WhatsApp. When I refused citing security concerns, Subhome forwarded me other customer’s credit card slip to prove their point that this was their usual way of handling payment! This was a complete breach of customer’s confidential information. We are extremely unhappy with Subhome and we will be pursuing this matter directly with Expedia.

2 晚好友同遊

Expedia 真實旅客評語

蘇珊娜套房 - 蘇布之家公寓飯店

Suasana Suites by Subhome

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