We reserved the “Presidential Double Room” in Casa Salatti mid-December 2019 for the last week of January 2020 and the reservation, immediately paid for, was confirmed by Expedia and by the personal email from the owner. Upon our arrival the staff was totally unaware of our reservation and the room was rented to another tourist. The staff member blamed the mishap on problems with Internet, which was silly, considering the above. The owners were out of town and after some calls the staff assigned us another room, one without the TV, table, coffee maker, etc., all of which were included in the Presidential room. Also, the photos posted by the Casa Salatti on Expedia (and other websites) rather misrepresent the interiors. The large paintings decorating the rooms and the corridor are gone and only bolts sticking from the walls are the reminder. The fancy full window curtains are gone as well, and the sheets are definitely not the Egyptian cotton promised here in the room descriptions. The wifi is spotty. The towel handle in our bathroom was falling apart and after asking the staff to fix it, I had to do it myself with a knife. On another hand, the location of Casa Salatti is central and convenient, and practically all of the Vedado is walkable from this casa. The staff is nice and the place is clean, although somewhat run down. If you want to rent a room in Casa Salatti, you better visit the place first and make sure that you like it and you getting what you pay for.
