Fairly comfortable. Communication not particularly good or helpful.
Walter
Walter,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 6 日
Ok, but not perfect
Apartment was clean and well equipped. A couple of things, I paid the extra to check in an hour early as I was that side of the city and needed to go across town soon, but wasn't sent the code, so I had stood outside for 15 minutes not able to get in. Had to contact them again yo get the code which they sent straight away, so I think they had forgotten to send it. Also, I had asked for the ground floor but was put at the top which definitrly wasn't ideal with all the stairs. It was ok for one night as I was hardly there but not sure I'd stay again.
sharon
sharon,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 2 日
Claire
Claire,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Brian
Brian,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024 年 12 月 8 日
Great apparment, but needs a few thinks addressing
Peter
Peter,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 11 月 6 日
Decent stay.
TAIWO
TAIWO,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 4 日
Maria
Maria,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 7 月 8 日
Dean
Dean,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024 年 2 月 1 日
Yansong
Yansong,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 2 月 1 日
All groovy. Would be happy to stay again.
Brian
Brian,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022 年 12 月 18 日
KBAKACS
KBAKACS,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2022 年 11 月 21 日
very near to city centre. Didn't like: poor communication by the host. If you are booking as last minute, better to avoid as the check in is complicated. Instruction given via email not correct as i had issue with the wifi connection. Need to call multiple time and sometime will not answer the call. Found the water inside the kettle left over by previous tenant. The kettle not cleaned.
Rajandra Kumar
Rajandra Kumar,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2022 年 10 月 11 日
Lovely appartment, excellent communication. Close to the centre of liverpool.
This hotel must be managed by some of the worst staff I have ever had the displeasure of dealing with. They forgot to email the codes we needed to access the hotel, and when I called to ask, I got bounced around and told to call at least 4 different numbers by 5 different people. One number I was told to call was for an employee who wasn't even working at the time. Another person insisted they'd sent out the information and thus couldn't resend it to though I looked in every email box AND checked Hotels.com for messages! I was bounced around so much that I was starting to suspect they were scammers.
They didn't provide extra toilet paper (what hotel doesn't do that) or bath soap though they don't service the rooms daily. So when our partially full roll inevitably ran out and I called for more, no one came though they said someone would be there immediately. I called 3 times and they had the nerve say I could just go buy some from a local store. What the hell! Thankfully I thought to knock when I heard a vacuum cleaner running in the room above ours and finally got supplies.
Thankfully the property itself was nice, though there are horribly bright lights that cast directly into the ground level rooms and make it difficult to sleep. Further the interior needs some TLC as there were exposed wiring in the hall ceiling which also had damaged and missing tiling.