奎松市莫拉托托馬斯霍普旅館飯店 - 奎松市

The shift manager Louie insisted that “FREE” means optional and you the guest did not pay for it and that means Free WiFi is not paid for so they can opt not to give it to you likewise Free Parking. This hotel is falsely advertising Free WiFi and Free Parking. And NEVER EVER bring a PWD guest with you because they will not accommodate you for any parking. Louie the shift supervisor insisted that the wheelchair symbols on the parking spaces DO NOT mean parking for the physically challenged. Avoid this hotel at all cost.

We really enjoyed our stay, and having visited a couple of Hop Inn Hotels so far this is one of my favorites. From the lobby to the room, one can see the difference from their other branches as it is more spacious and the inclusion of the carpet particularly at the hallway is a big help in minimizing the noise specially when you want to sleep in peace. As usual, the staff are great and friendly and a big plus is the location near in almost anything you want to visit at night.

The New Nightmare Hotel in Timog. Disrespectful, discourteous, non-empathetic Supervisor. I checked for 2 nights for 2 rooms with 2 family members who are PWDs. Mr Louie the shift supervisor is the rudest person supposedly leading the customer service people. He refused to give us just one parking spot when booking via Hotels.com explicitly says Free WiFi and Free Parking. Let alone a guest is a PWD still refused to accommodate us. Avoid this hotel at all cost.

Discourteous, disrespectful and rude shift supervisor. Free for this establishment means optional - optional WiFi, optional parking and jo accommodation for PWD guests. Avoid this hotel and save yourself from distasteful treatment.

This hotel is fairly new and I could still smell the paint in my room. The front desk staff were superbly helpful and my only issue was that the housekeeping staff were quite noisy. I was awakened several times when they were conversing in their CB radios and I had to specifically ask one staff to stop slamming doors when they were cleaning. The next day the other staff were slamming doors again. The hotel is close to restaurants and bars, and the surrounding area is fairly clean. Cellular phone signal was non-existent in my room and I had to get out of the room to make phone calls. WiFi signal, however, was excellent and I was able to conduct a Webex with some colleagues in California without interruptions. This is an excellent hotel compared to other budget hotels in the area.