Terrible experience, the shuttle drops you off so far away and they don’t tell you the bus stop so you can’t figure out where he dropped you the first time. I ended up taking a taxi to the hotel on the first day because I couldn’t find the bus stop. The bell boys like to scam people into giving them large tips and no one speaks English. The bell boy’s job is to help you with your luggage. However we had a terrible experience where the bell boy helped us and then didn’t let us go to reception to check out but rather said he would take care of it and then said he could call us a taxi, only to call his friend who over charged us and then they spoke in Arabic to each other about how much money to get out of us because they knew we couldn’t understand and basically harassed us to tip him a huge amount even though we told him we don’t have small bills. When The taxi driver dropped us he would not give us our luggage until we paid him and his bell boy friend the large bills we had. I have never felt more unsafe in my life and I think this hotel should watch their employee’s actions because they are scamming and harassing travelers and people who travel the world to come and due umrah. Thanks to this hotel, I will never come here again and will never trust any bell boy again.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月9日
真實旅客
8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
Nasro
Nasro,8 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月8日
You get what you pay for, the bus service 10/10, good place on a budget compared to the hotels
Assan
Assan,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月6日
Nice
It’s was good not too far from Kaabah free shuttle bus every 15 to 20 min 10 min drive for the price it was worth it
Mohammed
Mohammed,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月6日
真實旅客
8 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月5日
Sangat nyaman kamarnya dan naik taksi ke Masjidil Haram sekitar 15 Riyal
Harryansah
Harryansah,6 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月5日
Syed
Syed,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月4日
جيد لزيارة سريعة
اقامة جيدة، الغرفة نظيفة ومجهزة ينقصها مايكرويف ، الحمام جيد جدا و التكييف ايضا. فقط السرير مرتبته غير مريحة ولكن لاقامة قصيرة ليست مشكلة كبيرة.
الانترنت بطئ ، يكفي فقط للمراسلة
Amr
Amr,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Yacine
Yacine,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月3日
Kiswah
Our family considered this hotel as a budget hotel that was booked couple weeks ago of our trip and the purpose was to access the shuttle service which was a plus. Hotel is not too far from the haram but due to construction please consider walking at least one mile to access haram or mataaf. The staff crew were always helpful to replenish the toiletries or anything we need such as water, coffee cups, and iron board and an iron. The only thing I would love to see is cleaning/ washing the bathroom when we asked for make my room card. Anyways also laundry was a pain because we had no place to dry our clothes from the spinner. The laundry service is in fifth building where we gave our heavy clothes to wash and dry which was fine. Overall our stay was fine but the hotel could use some more improvement for their guest to provide maximum comfort. Taxis and grocery stores are easily accessible just be cautious of crossing the road. Also, no microwave in the room and iron in the room but you can request an iron for an hour. Again, this is a budget hotel so we were expecting all the things that were mentioned in the other reviews. Overall, this hotel served the purpose of our stay which was ibaada. Shuttle service is a nice touch for sure because they do run them 24/7 sometimes they are fully loaded sometimes they are empty depending on a time of the day you are leaving for haram.
真實旅客
9 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月2日
Illyes
Illyes,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Imran
Imran,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月1日
Very Bad
I saw the pictures on Hotels.com, it is no where near the pictures, very bad condition of the room and even the floor carpet was so dirty and smelly room, the washroom was too dirty, i would never recommend anyone. this is a 1 start hotel
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月30日
Do not correspond to the pictures
Rooms are smelling
Only bed was ok
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Yacine
Yacine,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Very good.
We enjoyed staying at this hotel, very clean all over. Wonderful.