Las instalaciones son muy cómodas, la alberca padrísima. El edificio es muy seguro y silencioso. Las habitaciones son amplias, limpias y las camas muy cómodas.
Elsa
Elsa,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 27 日
SUPER BONITO Y BUENA ATENCION. LOS DEPARTAMENOS AMPLIOS, COMODOS Y CON TODO LO NECESARIO. LO UNICO QUE TIENE DE MALO ES LA ALBERCA. LA HICIERON MUY ALTA Y SOLO HAY UN ESPACIO CHICO PARA PODER ESTAR PISANDO.
Fernanda
Fernanda,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 24 日
Excelente
Excelente relación calidad/precio
Cecilia
Cecilia,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
Tanya Maria
Tanya Maria,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 16 日
Very good stay for the money spent
Kim Anh Charlotte
Kim Anh Charlotte,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 16 日
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
Jill
Jill,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 15 日
Parfait !
Séjour parfait ! Le logement correspondait parfaitement à l'annonce. Le personnel est discret mais très aimable et soucieux du bon déroulement de notre séjour.
Nous avions réservé le penthouse romantique, nous avions donc une piscine privée sur notre balcon, de taille très raisonnable ! Les deux piscines communes au centre de l'hôtel sont elles aussi très appréciables, le cadre y est verdoyant et cosy. La salle de sport est très bien équipée pour se maintenir en forme en vacances.
Le parking de l'hôtel compte quelques places mais nous avons toujours pu avoir de la place, il est très pratique et juste à côté de l'entrée
Marine
Marine,17 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 20 日
Todo perfecto
Mariano
Mariano,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 5 日
Susana
Susana,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 24 日
ANA
ANA,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 15 日
Everything was perfect
Eric
Eric,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 23 日
Awesome bed. Spacious everything. Kitchen Good. TV was large and working. The bathroom would benefit with a few more towel bars and a shelf in the shower for shampoo etc. well maintained property. Would not hesitate to stay again.
Keith
Keith,14 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 23 日
Todo súper bien . Muy tranquilo y fácil acceso
LILIANA
LILIANA,6 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 17 日
Unreal property and location. The hospitality was always quick and responsive. Thank you for an amazing stay and I can’t wait to see you guys again!
Julian Duvan
Julian Duvan,12 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 6 日
Very meh for the price
Disappointing experience. Room was not cleaned at all during 6 night stay. Cockroaches under kitchen sink. They never emptied our garbages even. The lock on our door broke and they didn’t fix it so we had an unlocked condo for most of the trip.
Location is ok, the road is pretty bad leading to it through massive water puddles to walk around but that’s most of Tulum. Not great value for the money.
真實旅客
6 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 1 月 5 日
Place did not feel safe or secure nor were we able to communicate. We were promised multiple times changes in our room and a refind and have yet to receive. Still trying to get hotel and Expedia to honor
Joseph
Joseph,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 27 日
Salvador
Salvador,1 晚旅行
Travelocity 真實旅客評語
10/10 好極了
2023 年 12 月 12 日
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.
Harleen
Expedia 真實旅客評語
10/10 好極了
2023 年 11 月 16 日
alejandra
alejandra,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023 年 8 月 2 日
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
Elia
Elia,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023 年 8 月 1 日
Had an amazing experience as a first time traveler to Mexico. I’m so glad I went with choosing this hotel it was nothing short from amazing! When I come back from tulum I will definitely come back to this luxury hotel! :)
Emily
Emily,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023 年 7 月 2 日
Hôtel très calme, nous avons apprécié le séjour
Wendy
Expedia 真實旅客評語
10/10 好極了
2023 年 5 月 14 日
Great place to stay, very friendly, clean and comfortable. Very happy 2 weeks.
Mark
Mark,8 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023 年 4 月 28 日
Katherine
Katherine,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023 年 4 月 8 日
En general está muy bien, es un departamento con buenos espacios, las camas cómodas, se debe llevar todo para cocinar, no hay ni café de cortesía. El ser VIP de Expedia no te da ningún beneficio aquí, a todos le regalan las dos primeras aguas que están en el refri, pero la atención de todos fue buena. El desayuno todos los días es igual, pero está bueno. Nosotros teníamos coche y no hizo falta tomar taxis. Fuimos de trabajo, así que no pudimos disfrutar la alberca. Es un lugar que puedes quedarte una semana sin problema.